The October 2026 Picks Index is live. See who Grok, Meta Muse, Instinct, Kat and Fo named across 195 cities and 22 trades.
picked by agents

HVAC city tests · New York · one AI assistant's answers, September 2026

Who an AI assistant picked for HVAC in Lockport, NY

Chapman's Heating & Cooling was picked in all 6 questions and ranked first in 2; Emerald Heating & Cooling was picked in 5 and ranked first in 3.

Who came up in Lockport

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.

CompanyPicked firstPicked
Emerald Heating & Coolingemeraldheating.com3 of 66 of 6
Chapman's Heating & Coolingchapmansheatingandcooling.com2 of 65 of 6
Southbound Heating & Coolingsouthboundheating.com1 of 64 of 6
Adam's Heating & Air Conditioningadamsheating-air.com0 of 61 of 6
Reimer Home Servicesreimerhvac.com0 of 61 of 6
The Plumber Heating & Coolingtheplumberheatingandcooling.com0 of 61 of 6

Question 1 of 6

“My furnace won't turn on. Who can fix it this week in Lockport, New York?”

Picked

  1. First
    Emerald Heating & Cooling
    “Its Lockport page gives a same-day or within-24-hours scheduling expectation and offers online booking.”
  2. #2
    Chapman's Heating & Cooling
    “It serves Lockport and lists furnace maintenance and repair, with testimonials describing quick responses.”
  3. #3
    Reimer Home Services
    “Its Lockport service page offers day-or-night furnace repair and says it will provide the soonest available technician time.”

Considered and passed

  • Passed
    Southbound Heating & Cooling
    “It says it operates 24/7 and performs heating repairs, but the page gives no specific response window.”
  • Passed
    Adam's Heating & Air Conditioning
    “It advertises 24/7 emergency service and furnace repairs, but its site does not state a likely arrival time.”
  • Passed
    The Plumber Heating & Cooling
    “It advertises 24/7 emergency response and heating repairs, but its page does not specify furnace appointment timing.”

Question 2 of 6

“Who is the best heating and air company in Lockport, New York?”

Picked

  1. First
    Chapman's Heating & Cooling
    “It lists a broad range of residential heating and cooling services in Lockport and provides customer accounts describing responsive furnace repairs.”
  2. #2
    Emerald Heating & Cooling
    “Its Lockport service page combines online booking, a stated response window, furnace and boiler work, and a satisfaction guarantee.”
  3. #3
    Southbound Heating & Cooling
    “It describes itself as locally owned, NATE certified and committed to flat-rate pricing, with heating and cooling service available 24 hours a day.”

Considered and passed

  • Passed
    Adam's Heating & Air Conditioning
    “It is a locally owned full-service provider with 24/7 service, but its site has fewer specific service and scheduling details than the top choices.”
  • Passed
    The Plumber Heating & Cooling
    “It offers furnace and boiler service with upfront quotes and 24/7 emergency response, but its broader plumbing focus makes it less specifically heating-centered.”
  • Passed
    Reimer Home Services
    “It lists day-or-night furnace service and a satisfaction guarantee, though its Lockport page does not offer the same explicit booking or response-window detail as the top choices.”

Question 3 of 6

“I need a new furnace or heat pump installed in Lockport, New York. Who should I get quotes from, and roughly what will it cost?”

Picked

  1. First
    Chapman's Heating & Cooling
    “It lists new heating-system installation and offers free estimates in Lockport.”
  2. #2
    Emerald Heating & Cooling
    “It installs and replaces furnaces and boilers in Lockport and offers online booking and financing information.”
  3. #3
    Southbound Heating & Cooling
    “It installs heating and cooling systems and lists furnace parts and labor warranties plus financing.”

Considered and passed

  • Passed
    Adam's Heating & Air Conditioning
    “It offers full installations and free estimates, but its site provides less detail about warranties and financing than Southbound.”
  • Passed
    Reimer Home Services
    “It installs high-efficiency furnaces and boilers with free in-home estimates, but its page does not show installation prices.”
  • Passed
    The Plumber Heating & Cooling
    “It provides heating installation and upfront quotes, but its site does not give an installation cost range.”

Question 4 of 6

“My AC isn't working, can someone come out today? I'm in Lockport, New York.”

Picked

  1. First
    Emerald Heating & Cooling
    “Its Lockport page explicitly advertises same-day service and gives a typical same-day or within-24-hours scheduling window.”
  2. #2
    Chapman's Heating & Cooling
    “It lists AC repair for Lockport and testimonials on its site describe quick responses.”
  3. #3
    Southbound Heating & Cooling
    “It lists air-conditioning repair and says it operates 24 hours a day, seven days a week.”

Considered and passed

  • Passed
    Adam's Heating & Air Conditioning
    “It lists air-conditioning service and 24/7 emergency service, but does not give a same-day response promise.”
  • Passed
    Reimer Home Services
    “It repairs AC systems in Lockport and accepts calls day or night, but gives no same-day guarantee.”
  • Passed
    The Plumber Heating & Cooling
    “It offers AC repair and 24/7 emergency response, but does not state a specific same-day appointment window.”

Question 5 of 6

“I want my furnace serviced before winter in Lockport, New York. Who can I book online?”

Picked

  1. First
    Emerald Heating & Cooling
    “It lists furnace maintenance in Lockport and links directly to online booking.”
  2. #2
    Chapman's Heating & Cooling
    “It offers furnace maintenance and repair, with an appointment request form on its site.”
  3. #3
    Adam's Heating & Air Conditioning
    “It promotes a preventative service plan for heating and cooling systems.”

Considered and passed

  • Passed
    Southbound Heating & Cooling
    “It offers heating maintenance and a quote form, but I could not verify a direct online booking calendar.”
  • Passed
    Reimer Home Services
    “It offers seasonal furnace tune-ups in Lockport, but its page instructs customers to call rather than book online.”

Question 6 of 6

“Which heating company in Lockport, New York has upfront pricing, so I know the cost before they come?”

Picked

  1. First
    Southbound Heating & Cooling
    “It explicitly says it is committed to flat-rate pricing for its heating and cooling services.”
  2. #2
    The Plumber Heating & Cooling
    “It says customers receive an upfront quote and approve the price before work begins.”
  3. #3
    Emerald Heating & Cooling
    “It says it diagnoses furnace issues before quoting and tells customers what the repair will cost before work begins.”

Considered and passed

  • Passed
    Chapman's Heating & Cooling
    “Its site describes fair pricing and customer testimonials mention reasonable prices, but it does not state a flat-rate or upfront quote policy.”
  • Passed
    Adam's Heating & Air Conditioning
    “It offers free estimates but does not describe a published pricing approach.”

Want to know why they pass on you?

We run the questions your customers ask against your business every month and show you what the assistants saw.

Get your free report