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HVAC city tests · New York · one AI assistant's answers, September 2026

Who an AI assistant picked for HVAC in Hicksville, NY

Universe Home Services was picked 5 times and ranked first 3 times; Gold Star Home Service was picked 5 times and ranked first 2 times.

Who came up in Hicksville

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.

CompanyPicked firstPicked
Universe Home Servicesuniversehomeservices.com3 of 66 of 6
Gold Star Home Servicegoldstar-plumbing.com3 of 64 of 6
Petro Home Servicespetro.com0 of 63 of 6
Hart Home Comfortharthomecomfort.com0 of 61 of 6

Question 1 of 6

“My furnace won't turn on. Who can fix it this week in Hicksville, New York?”

Picked

  1. First
    Universe Home Services
    “Its Hicksville furnace page offers online scheduling, emergency prioritization, and upfront pricing before work begins.”
  2. #2
    Petro Home Services
    “Its Hicksville page claims same-day furnace service and 24/7 emergency repairs.”

Considered and passed

  • Passed
    Gold Star Home Service
    “It serves Hicksville and offers heating repairs, but its published service hours are 7 AM to 7 PM, while the two picks explicitly describe emergency or same-day furnace response.”
  • Passed
    Hart Home Comfort
    “Its Hicksville page discusses emergency furnace repair, but it gives no specific current response window and routes customers to a phone call.”

Question 2 of 6

“Who is the best heating and air company in Hicksville, New York?”

Picked

  1. First
    Universe Home Services
    “It serves Hicksville across repairs, installation, and maintenance, and publishes 24/7 emergency service and a 4.8 Google rating with thousands of reviews.”
  2. #2
    Gold Star Home Service
    “It is based in Hicksville, handles furnaces and boilers, and publishes flat-rate upfront pricing.”
  3. #3
    Hart Home Comfort
    “Its Hicksville service page lists furnace, boiler, heat pump, and AC repair, while its homepage describes a family-owned Long Island business.”

Considered and passed

  • Passed
    Petro Home Services
    “It offers broad furnace services and emergency repair, but I found less evidence on its Hicksville pages about full-service HVAC coverage and customer review totals than for the top three.”

Question 3 of 6

“I need a new furnace or heat pump installed in Hicksville, New York. Who should I get quotes from, and roughly what will it cost?”

Picked

  1. First
    Gold Star Home Service
    “It installs furnaces, boilers, and heat pumps and publishes typical replacement ranges for furnace or boiler and heat pump systems.”
  2. #2
    Universe Home Services
    “It offers furnace and heat pump installation in Hicksville and states that installation estimates are free.”
  3. #3
    Petro Home Services
    “It installs and replaces furnaces in Hicksville and says it presents options after assessing the home and customer preferences.”

Considered and passed

  • Passed
    Hart Home Comfort
    “It offers heating and cooling installation and free quotes, but its pages I read did not publish furnace or heat pump replacement price ranges.”

Question 4 of 6

“My AC isn't working, can someone come out today? I'm in Hicksville, New York.”

Picked

  1. First
    Universe Home Services
    “It advertises same-day HVAC repairs across Long Island and provides Hicksville online scheduling plus 24/7 emergency service.”
  2. #2
    Petro Home Services
    “Its website offers emergency AC repairs and its Hicksville furnace page also claims same-day service.”

Considered and passed

  • Passed
    Gold Star Home Service
    “It repairs AC in Hicksville and serves seven days a week, but the pages I read specify operating hours rather than a same-day AC appointment promise.”
  • Passed
    Hart Home Comfort
    “It describes prompt AC repair in Hicksville, but I found no explicit same-day appointment claim on the page.”

Question 5 of 6

“I want my furnace serviced before winter in Hicksville, New York. Who can I book online?”

Picked

  1. First
    Gold Star Home Service
    “Its Hicksville site offers appointment booking and its maintenance plan includes a fall heating tune-up.”
  2. #2
    Universe Home Services
    “It accepts online service requests and its maintenance program schedules an annual heating visit before the season.”

Considered and passed

  • Passed
    Petro Home Services
    “It offers furnace tune-ups and online account tools, but the service pages I read direct homeowners to contact the company rather than a clear online furnace service booking flow.”
  • Passed
    Hart Home Comfort
    “It offers heating service plans and maintenance, but its Hicksville service page sends customers to call for scheduling.”

Question 6 of 6

“Which heating company in Hicksville, New York has upfront pricing, so I know the cost before they come?”

Picked

  1. First
    Gold Star Home Service
    “It publishes typical heating-system investment ranges and explains its diagnostic fee and written flat-rate quotes.”
  2. #2
    Universe Home Services
    “It says technicians provide straightforward pricing before work begins, though I found no public furnace replacement range.”

Considered and passed

  • Passed
    Hart Home Comfort
    “It promises a written estimate after an in-home assessment, but does not publish typical furnace or heat pump prices on the pages reviewed.”
  • Passed
    Petro Home Services
    “It says estimates depend on diagnosis and equipment needs, but does not publish an upfront furnace replacement price range on its Hicksville service page.”

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