What the assistant said
Its own sentence for each question, verbatim.
Passed
“I need a new furnace or heat pump installed in Shelby, North Carolina. Who should I get quotes from, and roughly what will it cost?”
“Its search result gives a broad North Carolina furnace-install range, but I could not verify the details on its own pages during this run.”
Who it picked instead
The company the assistant picked most often in Shelby.
Shelby Heating & Air Conditioning
Picked first in 5 of 6, picked in 5 of 6 · 4.9 stars on Google from 744 reviews
“It had verified local history, family ownership, residential HVAC services, 24/7/365 emergency service, and online appointment requests.”
What would change it
Where the assistant found the answer on another site and not on this one.
The competitor states it has been locally owned since 1977, while Piedmont's pages call it family-owned and locally owned without a founding year.
https://shelbyheating.com/The competitor’s homepage offers a service request that lets customers request a date and time; Piedmont has online booking, but the appointment form’s availability and confirmation details are not established by the pages read.
https://shelbyheating.com/
Pages the assistant read
What it opened on this company's own site before answering.
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