What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“My furnace won't turn on. Who can fix it this week in Browns Summit, North Carolina?”
“It serves Browns Summit, offers furnace repair, and advertises 24/7 emergency service.”
Picked #2
“Who is the best heating and air company in Browns Summit, North Carolina?”
“It offers residential heating and cooling service and identifies itself as a Trane Comfort Specialist with 24/7 emergency service.”
Picked #2
“I need a new furnace or heat pump installed in Browns Summit, North Carolina. Who should I get quotes from, and roughly what will it cost?”
“It installs furnaces and heat pumps and serves Browns Summit.”
Picked #2
“My AC isn't working, can someone come out today? I'm in Browns Summit, North Carolina.”
“It serves Browns Summit, repairs AC, and advertises 24/7 emergency HVAC service.”
Picked #2
“I want my furnace serviced before winter in Browns Summit, North Carolina. Who can I book online?”
“It offers furnace maintenance and has an appointment link.”
Passed
“Which heating company in Browns Summit, North Carolina, has upfront pricing, so I know the cost before they come?”
“Its site describes services and financing but does not state an upfront-pricing policy on the pages reviewed.”
Who it picked instead
The company the assistant picked most often in Browns Summit.
Custom Air Heating & Air Conditioning
Picked first in 6 of 6, picked in 6 of 6
“It serves Browns Summit and its site highlights 24/7 emergency service, furnace tune-ups with an online scheduling link, and upfront pricing.”
What would change it
Where the assistant found the answer on another site and not on this one.
Custom Air explicitly says it offers upfront pricing and straightforward pricing with no surprises; the Total Heating & Cooling pages reviewed did not state a pricing policy.
https://customairnc.com/about-us/Custom Air's heating page links to schedule maintenance online; Total Heating & Cooling offers an appointment request form but does not specifically present it as online furnace-maintenance booking.
https://customairnc.com/heating-services/
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report