What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“My furnace won't turn on. Who can fix it this week in Billings?”
“Its repair page offers 24/7/365 response for furnaces and central air conditioners.”
Picked #2
“Who is the best heating and air company in Billings?”
“It serves Billings across heating, cooling, and related systems and advertises round-the-clock repairs.”
Picked #2
“I need a new furnace or heat pump installed in Billings. Who should I get quotes from, and roughly what will it cost?”
“Its site offers furnace and HVAC installation in Billings and invites homeowners to request a quote.”
Picked #2
“My AC isn't working, can someone come out today? I'm in Billings”
“Its repair page says technicians can respond to HVAC issues 24/7/365, including central AC repairs.”
Passed
“I want my furnace serviced before winter in Billings. Who can I book online?”
“It offers preventative maintenance but the pages reviewed direct customers to contact the company rather than showing online booking.”
Passed
“Which heating company in Billings has upfront pricing, so I know the cost before they come?”
“It mentions fair prices and free replacement estimates but does not publish a repair diagnostic fee on the pages reviewed.”
Who it picked instead
The company the assistant picked most often in Billings.
ACT Heating & Cooling
Picked first in 6 of 6, picked in 6 of 6 · 4.8 stars on Google from 147 reviews
“Furnace repair page publishes a $125 Billings diagnostic fee and says repair pricing is firm before work starts. Furnace repair page offers online booking and after-hours emergency service. Furnace installation page offers a home assessment and a firm written, itemized proposal. About page says Pat and Penni Casey founded the company in 1992; BBB names Pat Casey Owner/President. Home page says it has served Billings since 1992 and served over 25,000 homeowners.”
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