What the assistant said
Its own sentence for each question, verbatim.
Picked #3
“I need a new furnace or heat pump installed in Billings. Who should I get quotes from, and roughly what will it cost?”
“It offers heating installation and financing for local customers.”
Picked #3
“My AC isn't working, can someone come out today? I'm in Billings”
“It advertises 24-hour service and says it aims to diagnose and fix HVAC problems the same day when possible.”
Passed
“My furnace won't turn on. Who can fix it this week in Billings?”
“Its site says 24-hour service and same-day diagnosis where possible, but the reviewed pages did not give the same clear furnace booking and diagnostic-fee details.”
Passed
“Who is the best heating and air company in Billings?”
“It describes family ownership, long local service, and 24-hour emergency service, but ACT provided more specific service and scheduling detail in the pages reviewed.”
Passed
“Which heating company in Billings has upfront pricing, so I know the cost before they come?”
“It claims transparency and honest work but the reviewed pages do not show a diagnostic fee or fixed service prices.”
Who it picked instead
The company the assistant picked most often in Billings.
ACT Heating & Cooling
Picked first in 6 of 6, picked in 6 of 6 · 4.8 stars on Google from 147 reviews
“The market answers favored ACT for its combination of online booking, emergency service, published diagnostic pricing, and a firm written installation proposal.”
What would change it
Where the assistant found the answer on another site and not on this one.
ACT publishes a $125 Billings diagnostic fee and says it provides a firm repair price before work starts; Comfort's reviewed repair page mentions affordable pricing but does not show a specific diagnostic fee.
https://actheatingandcooling.com/services/repairs/furnaceACT lists a $199 furnace tune-up; Comfort's furnace maintenance page describes the service but gives no tune-up price.
https://actheatingandcooling.com/services/maintenanceACT's installation page promises a firm written, itemized proposal after an in-home assessment; Comfort's installation page explains equipment options but does not state that it provides an itemized written proposal.
https://actheatingandcooling.com/services/installation/furnaces
Pages the assistant read
What it opened on this company's own site before answering.
- https://comfortheatingbillings.com/
- https://comfortheatingbillings.com/about-us/
- https://comfortheatingbillings.com/contact-us/
- https://comfortheatingbillings.com/heater-repair-billings-mt/
- https://comfortheatingbillings.com/heating-installation-billings-mt/
- https://comfortheatingbillings.com/heating-maintenance-billings-mt/
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report