Who came up in Muskegon
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.
| Company | Picked first | Picked |
|---|---|---|
| Ace Heating & Coolingaceheatingmuskegon.com | 3 of 6 | 6 of 6 |
| Bishop Heating and Air Conditioningbishopheatingco.com | 3 of 6 | 4 of 6 |
| McKellips & Sonsmckellipsandsons.com | 0 of 6 | 6 of 6 |
| Lakeshore Refrigeration Heating and Air Conditioninglakeshorerefrigerationhvac.com | 0 of 6 | 2 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in Muskegon?”
Picked
- FirstAce Heating & Cooling
“Its site says it offers 24/7 emergency service and often responds within 24 hours for furnace repairs.”
- #2McKellips & Sons
“It offers Muskegon furnace repair and 24-hour emergency service.”
- #3Bishop Heating and Air Conditioning
“Its site offers residential furnace service, though it lists standard weekday service hours.”
Considered and passed
- PassedTMC Mechanical
“It offers emergency and heating repair service, but its pages did not specify a response window for a Muskegon home.”
- PassedLakeshore Refrigeration Heating and Air Conditioning
“It advertises 24/7 emergency service, but its site did not state a same-week response time.”
Question 2 of 6
“Who is the best heating and air company in Muskegon?”
Picked
- FirstBishop Heating and Air Conditioning
“It combines a long Muskegon history with a full range of residential services and Carrier Factory Authorized Dealer status.”
- #2Ace Heating & Cooling
“It describes itself as a locally operated business serving the county since 1952 and offers round-the-clock emergency service.”
- #3McKellips & Sons
“It describes itself as a local West Michigan company serving Muskegon since 1962, with emergency service and residential heating and cooling.”
Considered and passed
- PassedLakeshore Refrigeration Heating and Air Conditioning
“It provides residential HVAC and emergency service, but its site gives less detail about its local company history and customer credentials.”
- PassedTMC Mechanical
“It offers broad installation, repair, and maintenance services, but its site provides less detail about its residential service history.”
Question 3 of 6
“I need a new furnace or heat pump installed in Muskegon. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstBishop Heating and Air Conditioning
“It installs HVAC systems and offers Carrier equipment, with online appointment scheduling through its Carrier dealer page.”
- #2Ace Heating & Cooling
“Its site offers system evaluations and installation as well as free estimates.”
- #3McKellips & Sons
“It offers furnace installation and estimate requests, and its site describes financing options.”
Considered and passed
- PassedTMC Mechanical
“It offers new installation, but I found no public installation price range.”
- PassedLakeshore Refrigeration Heating and Air Conditioning
“It offers free estimates on new and replacement installations, but no public price range.”
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in Muskegon”
Picked
- FirstAce Heating & Cooling
“It offers emergency service and states that it often responds within 24 hours.”
- #2Lakeshore Refrigeration Heating and Air Conditioning
“It says it provides 24/7 emergency service for residential heating and cooling.”
- #3McKellips & Sons
“It advertises emergency service around the clock and offers cooling services in the area.”
Considered and passed
- PassedBishop Heating and Air Conditioning
“Its own site lists weekday service hours and does not establish a same-day AC response.”
- PassedTMC Mechanical
“It offers emergency service, but its site does not say whether same-day appointments are available.”
Question 5 of 6
“I want my furnace serviced before winter in Muskegon. Who can I book online?”
Picked
- FirstBishop Heating and Air Conditioning
“It has an appointment request form and offers residential heating service.”
- #2McKellips & Sons
“It lets customers request service online and offers furnace maintenance.”
- #3Ace Heating & Cooling
“It offers preventative heating maintenance and an online contact request.”
Considered and passed
- PassedTMC Mechanical
“It offers preventive maintenance, but I did not find a clear online appointment booking flow.”
- PassedLakeshore Refrigeration Heating and Air Conditioning
“It has a general appointment request form, but I did not find a clear booking calendar for service.”
Question 6 of 6
“Which heating company in Muskegon has upfront pricing, so I know the cost before they come?”
Picked
- FirstAce Heating & Cooling
“Its furnace repair page says it explains options and provides transparent pricing before work begins.”
- #2McKellips & Sons
“Its furnace repair page says it diagnoses the cause before recommending a fix.”
- #3Lakeshore Refrigeration Heating and Air Conditioning
“It offers free estimates for new or replacement installations, though I found no posted repair price list.”
Considered and passed
- PassedBishop Heating and Air Conditioning
“It says it charges a fair price but does not publish prices or diagnostic charges on the pages I read.”
- PassedTMC Mechanical
“I found no posted service prices on the pages reviewed.”
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