What the assistant said
Its own sentence for each question, verbatim.
Passed
“My furnace won't turn on. Who can fix it this week in Farmington Hills?”
“It advertises 24/7 emergency service, but its service page says it may take 24–48 hours to come out.”
Passed
“Who is the best heating and air company in Farmington Hills?”
“It offers residential HVAC service locally, but the evidence I found showed a much smaller review count than Thornton & Grooms.”
Passed
“I need a new furnace or heat pump installed in Farmington Hills. Who should I get quotes from, and roughly what will it cost?”
“It offers furnace installation and financing, but I found no comparable published installation cost range.”
Passed
“My AC isn't working, can someone come out today? I'm in Farmington Hills.”
“It says it offers 24/7 emergency service but does not confirm same-day arrival.”
Passed
“I want my furnace serviced before winter in Farmington Hills. Who can I book online?”
“Its site has an estimate request form, but I did not find an online maintenance booking flow.”
Passed
“Which heating company in Farmington Hills has upfront pricing, so I know the cost before they come?”
“It says it can often provide a quote by phone, but the pages I checked do not state fixed or upfront pricing.”
Who it picked instead
The company the assistant picked most often in Farmington Hills.
Thornton & Grooms
Picked first in 6 of 6, picked in 6 of 6 · 4.9 stars on Google from 16153 reviews
“The local furnace repair page says same-day service is available and offers online scheduling through its website chat. The homepage advertises upfront pricing and displays an average 4.9 rating with 16,153 reviews. The furnace repair page publishes a Michigan cost range of $350 low, $500 average, and $3,100 high. The furnace maintenance page offers online scheduling.”
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report