What the assistant said
Its own sentence for each question, verbatim.
Passed
“My furnace won't turn on. Who can fix it this week in Birmingham, Michigan?”
“It advertises seven-day emergency service, but the Birmingham service page was inaccessible and its site emphasizes Detroit and surrounding areas.”
Passed
“Who is the best heating and air company in Birmingham, Michigan?”
“It offers broad HVAC service and online scheduling, but its accessible homepage focuses on Detroit and the Birmingham-specific page was inaccessible.”
Passed
“I need a new furnace or heat pump installed in Birmingham, Michigan. Who should I get quotes from, and roughly what will it cost?”
“It offers furnace replacement and installation, but its accessible site did not provide Birmingham-specific installation detail.”
Passed
“My AC isn't working, can someone come out today? I'm in Birmingham, Michigan.”
“It offers AC service and online scheduling seven days a week, but I could not access the Birmingham-specific service page.”
Passed
“I want my furnace serviced before winter in Birmingham, Michigan. Who can I book online?”
“It supports online scheduling, but I could not access the Birmingham-specific page to confirm local availability.”
Passed
“Which heating company in Birmingham, Michigan has upfront pricing, so I know the cost before they come?”
“Its site lists service and payment options, but I found no clear upfront pricing statement.”
Who it picked instead
The company the assistant picked most often in Birmingham.
Cardinal Heating and Cooling
Picked first in 5 of 6, picked in 6 of 6 · 4.9 stars on Google from 27 reviews
“States same-day HVAC repair and 24/7 emergency repairs. States upfront pricing with no hidden fees or extra charges. Promotes furnace tune-ups and a schedule link on the homepage. Its homepage says the company works with licensed technicians and its about page calls it a service facilitator.”
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