Who came up in Baltimore
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.
| Company | Picked first | Picked |
|---|---|---|
| Michael & Son Servicesmichaelandson.com | 6 of 6 | 6 of 6 |
| Complete Climate Servicescompleteclimateservices.com | 0 of 6 | 5 of 6 |
| Amazing Plumbing, Heating & Airamazinghvac.com | 0 of 6 | 4 of 6 |
| Len The Plumber Heating & Airlentheplumber.com | 0 of 6 | 3 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in Baltimore?”
Picked
- FirstMichael & Son Services
“Says 99% of repairs are completed the same day, with 24/7 emergency service, online booking and furnace repairs from $125.”
- #2Complete Climate Services
“Family-owned with 5.0 stars on 1,036 Google reviews, 24/7 emergency repairs and a $0 diagnostic offer for new customers.”
- #3Len The Plumber Heating & Air
“Promises same-day service seven days a week with no extra charge for evenings, weekends or overtime.”
Considered and passed
- PassedAmazing Plumbing, Heating & Air
“Its pages I read offer online scheduling and upfront pricing but make no same-day or 24/7 claim, and its office hours are Monday to Friday 7:30 to 6.”
- PassedA.J. Michaels
“Offers 24/7 emergency calls with no evening or weekend surcharge, but its office runs weekdays plus Saturday morning, it has 316 Google reviews against thousands for the leaders, and I found no published prices.”
- PassedSJT Plumbing & HVAC
“The homepage lists Monday to Friday 8 to 6 hours and a request form, with no emergency, same-day or pricing claim and little HVAC detail.”
Question 2 of 6
“Who is the best heating and air company in Baltimore?”
Picked
- FirstMichael & Son Services
“In business since 1976, 4.7 stars on about 9,000 Google reviews, and 24/7 emergency service.”
- #2Amazing Plumbing, Heating & Air
“Locally owned, serving Baltimore since 2006, 4.8 stars on more than 2,300 reviews and a stated upfront pricing policy.”
- #3Complete Climate Services
“Family-owned by the Holcomb brothers with a 5.0 rating on 1,036 Google reviews.”
Considered and passed
- PassedLen The Plumber Heating & Air
“Strong same-day claim and 18,041 Google reviews, but it is private equity owned and a multi-state group, so I ranked the locally rooted options first.”
- PassedA.J. Michaels
“Long-established (over 75 years claimed) with a 4.5 rating, but only 316 Google reviews, so less proof than the top three.”
- PassedSJT Plumbing & HVAC
“The homepage lists Monday to Friday 8 to 6 hours and a request form, with no emergency, same-day or pricing claim and little HVAC detail.”
Question 3 of 6
“I need a new furnace or heat pump installed in Baltimore. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstMichael & Son Services
“Publishes Baltimore price ranges, furnace installs $4,800 to $8,000 and heat pumps from $8,500, plus a financing program.”
- #2Amazing Plumbing, Heating & Air
“Offers free estimates on new system installations and financing, and states its options and costs are presented upfront.”
- #3Complete Climate Services
“Offers free quotes and second opinions on complete system replacements and mentions BGE EmPOWER rebates and financing.”
Considered and passed
- PassedA.J. Michaels
“Carrier dealer with Mitsubishi ductless credentials and boiler expertise, but it publishes no prices and has 316 Google reviews.”
- PassedLen The Plumber Heating & Air
“Strong same-day claim and 18,041 Google reviews, but it is private equity owned and a multi-state group, so I ranked the locally rooted options first.”
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in Baltimore”
Picked
- FirstMichael & Son Services
“Says 99% of repairs are completed the same day, with 24/7 emergency service.”
- #2Len The Plumber Heating & Air
“Advertises same-day AC repair and service seven days a week with no overtime charges.”
- #3Complete Climate Services
“States 24/7 emergency repairs including weekends and holidays, with 5.0 stars on 1,036 reviews.”
Considered and passed
- PassedAmazing Plumbing, Heating & Air
“Its pages I read offer online scheduling and upfront pricing but make no same-day or 24/7 claim, and its office hours are Monday to Friday 7:30 to 6.”
- PassedA.J. Michaels
“Offers 24/7 emergency calls with no evening or weekend surcharge, but its office runs weekdays plus Saturday morning, it has 316 Google reviews against thousands for the leaders, and I found no published prices.”
Question 5 of 6
“I want my furnace serviced before winter in Baltimore. Who can I book online?”
Picked
- FirstMichael & Son Services
“Online booking and a published $69 furnace tune-up.”
- #2Amazing Plumbing, Heating & Air
“Schedule service online, and a Comfort Club plan from $17 a month with two seasonal tune-ups.”
- #3Complete Climate Services
“Book online button on every service and a maintenance offer that includes a free first-year Gold Maintenance Plan with a new system.”
Considered and passed
- PassedLen The Plumber Heating & Air
“Also lets you schedule online and has a service plan, but it is private equity owned and I preferred the two locally rooted options with published tune-up terms.”
- PassedA.J. Michaels
“Offers 24/7 emergency calls with no evening or weekend surcharge, but its office runs weekdays plus Saturday morning, it has 316 Google reviews against thousands for the leaders, and I found no published prices.”
Question 6 of 6
“Which heating company in Baltimore has upfront pricing, so I know the cost before they come?”
Picked
- FirstMichael & Son Services
“Publishes Baltimore price ranges for repairs, tune-ups and installs.”
- #2Amazing Plumbing, Heating & Air
“States upfront pricing and free estimates on its homepage and financing page.”
- #3Len The Plumber Heating & Air
“Says you get comprehensive pricing before any work begins.”
Considered and passed
- PassedComplete Climate Services
“Advertises a $0 diagnostic and an instant quote button, but I found no published prices.”
- PassedA.J. Michaels
“Offers 24/7 emergency calls with no evening or weekend surcharge, but its office runs weekdays plus Saturday morning, it has 316 Google reviews against thousands for the leaders, and I found no published prices.”
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