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HVAC city tests · Massachusetts · one AI assistant's answers, September 2026

Who an AI assistant picked for HVAC in Salem, MA

In 6 questions, Spencer Home Services was picked 6 times and first 4 times; Blaisdell Plumbing & Heating was picked 5 times and first 1 time; Cranney Home Services was picked 4 times.

Who came up in Salem

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.

CompanyPicked firstPicked
Spencer Home Servicesspencerhomeservice.com5 of 66 of 6
Blaisdell Plumbing & Heatingblaisdellplumbing.com1 of 66 of 6
Cranney Home Servicescranneyhomeservices.com0 of 65 of 6
Lausier Brotherslausierplumbing.com0 of 61 of 6

Question 1 of 6

“My furnace won't turn on. Who can fix it this week in Salem, Massachusetts?”

Picked

  1. First
    Spencer Home Services
    “It serves Salem and advertises same-day emergency heating repair, with stocked trucks dispatched from nearby Peabody.”
  2. #2
    Blaisdell Plumbing & Heating
    “Its Salem-area service page covers no-heat boiler problems and advertises 24-hour emergency service.”
  3. #3
    Lausier Brothers
    “It offers boiler repair and maintenance in Salem and says its emergency line is available 24/7.”

Considered and passed

  • Passed
    Main Stream Mechanical
    “It serves Salem and invites emergency calls, but its page gives less detail about response timing than the higher-ranked choices.”
  • Passed
    Wright Plumbing & Heating
    “It lists boiler repair in Salem, but the site says to message and wait for a response rather than promising urgent availability.”

Question 2 of 6

“Who is the best heating and air company in Salem, Massachusetts?”

Picked

  1. First
    Spencer Home Services
    “Its Salem pages detail heating and AC services, same-day response, financing and rebates, and online booking.”
  2. #2
    Blaisdell Plumbing & Heating
    “It is Salem-based, specializes in boiler and hydronic work, and states it offers 24-hour emergency service and upfront pricing.”
  3. #3
    Cranney Home Services
    “It serves Salem with heating repair, replacement, and maintenance, and says it explains transparent pricing before work begins.”

Considered and passed

  • Passed
    Lausier Brothers
    “Its Salem page is focused on boilers, making it a narrower choice for someone seeking a full heating-and-air provider.”
  • Passed
    Puleo Plumbing & Heating
    “Its site emphasizes boiler and plumbing work and gives little detail about air-conditioning service.”

Question 3 of 6

“I need a new furnace or heat pump installed in Salem, Massachusetts. Who should I get quotes from, and roughly what will it cost?”

Picked

  1. First
    Spencer Home Services
    “It offers furnace and heat-pump installations, free replacement estimates, and Mass Save rebate and financing support.”
  2. #2
    Cranney Home Services
    “It offers heating replacement and Salem service, with online scheduling and financing options.”
  3. #3
    Blaisdell Plumbing & Heating
    “It serves Salem and offers boiler replacement and hydronic heating services for homes that use boilers.”

Considered and passed

  • Passed
    Lausier Brothers
    “Its Salem offering is boiler-focused, so I would add it to the quote list for a boiler replacement rather than a furnace or heat pump.”
  • Passed
    Main Stream Mechanical
    “It installs and replaces furnaces and boilers in Salem, but its public page does not provide a price range.”

Question 4 of 6

“My AC isn't working, can someone come out today? I'm in Salem, Massachusetts.”

Picked

  1. First
    Spencer Home Services
    “Its Salem AC page advertises same-day service and says it dispatches from nearby Peabody.”
  2. #2
    Cranney Home Services
    “It serves Salem and advertises same-day service for urgent needs.”
  3. #3
    Blaisdell Plumbing & Heating
    “It serves Salem and advertises 24-hour emergency service, though its reviewed page focuses on boiler and hydronic repair.”

Considered and passed

  • Passed
    Puleo Plumbing & Heating
    “The pages I reviewed emphasize plumbing and boiler work and do not clearly describe AC repair.”
  • Passed
    Main Stream Mechanical
    “It serves Salem with HVAC repairs, but its page is heating-focused and gives less specific same-day AC information.”

Question 5 of 6

“I want my furnace serviced before winter in Salem, Massachusetts. Who can I book online?”

Picked

  1. First
    Spencer Home Services
    “It offers Salem heating maintenance and provides a schedule-online option on its heating page.”
  2. #2
    Cranney Home Services
    “It offers heating maintenance in Salem and lets customers schedule online.”
  3. #3
    Blaisdell Plumbing & Heating
    “It offers annual boiler tune-ups for Salem-area homes, though the page directs customers to call or message.”

Considered and passed

  • Passed
    Lausier Brothers
    “It offers annual boiler maintenance, but its reviewed page directs customers to request a quote rather than showing online appointment booking.”
  • Passed
    Puleo Plumbing & Heating
    “It provides an online service request form, but its reviewed pages do not detail furnace maintenance.”

Question 6 of 6

“Which heating company in Salem, Massachusetts has upfront pricing, so I know the cost before they come?”

Picked

  1. First
    Blaisdell Plumbing & Heating
    “Its service page explicitly advertises upfront pricing and emergency boiler service for Salem-area customers.”
  2. #2
    Spencer Home Services
    “It publishes a $150–$600 typical heating-repair range and says repairs use flat-rate pricing.”
  3. #3
    Cranney Home Services
    “It says it explains transparent pricing before work begins.”

Considered and passed

  • Passed
    Lausier Brothers
    “It offers boiler quotes, but the reviewed Salem page does not say that repair prices are provided before a visit.”
  • Passed
    Wright Plumbing & Heating
    “Its site lists boiler services but does not state an upfront-pricing policy.”

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