What the assistant said
Its own sentence for each question, verbatim.
Passed
“My furnace won't turn on. Who can fix it this week in Peabody, Massachusetts?”
“Its site describes oil-heating repair and emergency service but does not state same-week appointment availability.”
Passed
“Who is the best heating and air company in Peabody, Massachusetts?”
“Its site emphasizes oil-heating expertise, but gives less detail about air-conditioning service and online scheduling.”
Passed
“I need a new furnace or heat pump installed in Peabody, Massachusetts. Who should I get quotes from, and roughly what will it cost?”
“Its site discusses oil-heating installations but does not provide a public installation price or a detailed heat-pump offer.”
Passed
“My AC isn't working, can someone come out today? I'm in Peabody, Massachusetts.”
“Its site focuses on oil heating and does not clearly advertise air-conditioning repair.”
Passed
“I want my furnace serviced before winter in Peabody, Massachusetts. Who can I book online?”
“Its site mentions routine efficiency checks but directs customers to contact the company rather than offering an online booking flow.”
Passed
“Which heating company in Peabody, Massachusetts has upfront pricing, so I know the cost before they come?”
“Its site promises transparent communication but does not publish a service or repair price.”
Who it picked instead
The company the assistant picked most often in Peabody.
Spencer Home Services
Picked first in 5 of 6, picked in 6 of 6 · 4.9 stars on Google from 1119 reviews
“The market assistant cited its Peabody furnace troubleshooting, service breadth, family ownership, live 24/7 answering, and pre-approval pricing.”
What would change it
Where the assistant found the answer on another site and not on this one.
Nako describes oil heating, installation, repair, and routine efficiency checks, while Spencer lists furnace, boiler, heat-pump, and ductless services with repair and installation paths.
https://spencerhomeservice.com/heating/Nako says it communicates transparently but does not publish repair prices; Spencer says it explains applicable options and pricing after diagnosis and before approval.
https://spencerhomeservice.com/heating/furnace-repair/Nako asks customers to call or text to request help; Spencer has an online service request form and states that its team confirms availability.
https://spencerhomeservice.com/heating/furnace-repair/
Pages the assistant read
What it opened on this company's own site before answering.
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