Who came up in Murray
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-10-01.
| Company | Picked first | Picked |
|---|---|---|
| Jim McBee Heating & Airmcbeehvac.com | 5 of 6 | 6 of 6 |
| Thornton Heating & Airthorntonheatingandair.com | 1 of 6 | 5 of 6 |
| Vance Heat & Air LLCvancehvac.com | 0 of 6 | 6 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in Murray, Kentucky?”
Picked
- FirstJim McBee Heating & Air
“Its furnace-repair page advertises emergency service and stocked service vehicles for fast repairs.”
- #2Thornton Heating & Air
“It serves Murray and advertises 24/7 emergency HVAC repair for furnaces and heat pumps.”
- #3Vance Heat & Air LLC
“It lists furnace repair and serves Murray, but its posted hours are weekdays only.”
Considered and passed
- PassedVance Heat & Air LLC
“Its weekday hours are listed as 7:00 a.m.–3:30 p.m. and it does not advertise emergency service on the repair page.”
Question 2 of 6
“Who is the best heating and air company in Murray, Kentucky?”
Picked
- FirstJim McBee Heating & Air
“Its site describes a family-owned Murray HVAC business founded in 2003 with heating, cooling, repair, and installation services.”
- #2Thornton Heating & Air
“It serves Murray and says it has served the Western Kentucky community since 1937.”
- #3Vance Heat & Air LLC
“It offers residential heating and cooling installation, repair, and preventive maintenance in Murray.”
Considered and passed
- No one else was considered.
Question 3 of 6
“I need a new furnace or heat pump installed in Murray, Kentucky. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstJim McBee Heating & Air
“Its site describes furnace replacement and heating-system installation for homes in its Murray area.”
- #2Thornton Heating & Air
“It installs furnaces and heat pumps and says it performs load calculations for new systems.”
- #3Vance Heat & Air LLC
“It offers furnace and heat-pump replacement and accepts financing with approved credit.”
Considered and passed
- No one else was considered.
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in Murray, Kentucky”
Picked
- FirstThornton Heating & Air
“Its Murray service page says a live technician is available for 24/7 emergency service.”
- #2Jim McBee Heating & Air
“It advertises emergency service and says its trucks are stocked for fast repairs.”
- #3Vance Heat & Air LLC
“It offers AC repair in Murray, although its listed hours are weekdays only.”
Considered and passed
- PassedVance Heat & Air LLC
“Its repair page lists weekday hours and does not confirm same-day appointments.”
Question 5 of 6
“I want my furnace serviced before winter in Murray, Kentucky. Who can I book online?”
Picked
- FirstJim McBee Heating & Air
“Its site offers an online service request and lists heating maintenance.”
- #2Vance Heat & Air LLC
“It describes a furnace tune-up and provides an online request-service form.”
- #3Thornton Heating & Air
“It offers preseason maintenance contracts for residential customers.”
Considered and passed
- PassedThornton Heating & Air
“Its reviewed page describes maintenance but directs customers to call to schedule.”
Question 6 of 6
“Which heating company in Murray, Kentucky has upfront pricing, so I know the cost before they come?”
Picked
- FirstJim McBee Heating & Air
“Its furnace-repair page claims clear, honest pricing with no surprises, though it does not show specific prices.”
- #2Vance Heat & Air LLC
“Its site includes customer feedback mentioning a fair price, but the reviewed pages have no price list.”
Considered and passed
- PassedThornton Heating & Air
“It says questions will be answered before work begins but does not publish specific service prices.”
Want to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report