What the assistant said
Its own sentence for each question, verbatim.
Passed
“My furnace won't turn on. Who can fix it this week in Covington, Kentucky?”
“It serves Covington and offers 24/7 emergency service, but notes same-day appointments are not always available.”
Passed
“My AC isn't working, can someone come out today? I'm in Covington, Kentucky.”
“It offers 24/7 service but cautions that same-day appointments are not always possible, especially in peak season.”
Who it picked instead
The company the assistant picked most often in Covington.
Schneller Knochelmann Plumbing, Heating & Air
Picked first in 6 of 6, picked in 6 of 6 · 4.9 stars on Google from 3826 reviews
“The Covington location advertises heating and cooling service and appointment scheduling. The company advertises emergency HVAC service, upfront pricing, and financing. The company lists a $69 furnace tune-up offer.”
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