Who came up in Highland
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.
| Company | Picked first | Picked |
|---|---|---|
| Collins Heating & Coolingcollinsheatingandcooling.com | 6 of 6 | 6 of 6 |
| Modern Heating & Coolingmodernheating.com | 0 of 6 | 6 of 6 |
| POPA Heating & Coolingpopahvac.com | 0 of 6 | 4 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in Highland, Indiana?”
Picked
- FirstCollins Heating & Cooling
“Its Highland furnace repair page says most repairs are handled the same day and that the price is provided before work starts.”
- #2Modern Heating & Cooling
“Its Highland service page says the company does its best to get out the same day and offers repair calls for local homeowners.”
Considered and passed
- PassedPOPA Heating & Cooling
“It offers heating repairs and 24-hour emergency service, but its site does not give a specific same-day response time for Highland.”
- PassedSun & Shade Heating & Cooling
“It advertises emergency service and furnace repairs but does not specify a Highland response window.”
Question 2 of 6
“Who is the best heating and air company in Highland, Indiana?”
Picked
- FirstCollins Heating & Cooling
“It reports 4.8 stars from 112 Google reviews and describes upfront pricing, direct access to the technician, and repairs-first recommendations.”
- #2POPA Heating & Cooling
“It has served Northwest Indiana since 1968 and states that it offers 24-hour emergency service.”
- #3Modern Heating & Cooling
“Its site describes a family-owned business serving Northwest Indiana since 1963, with free installation estimates.”
Considered and passed
- PassedSun & Shade Heating & Cooling
“It lists furnace and AC repairs and emergency service, but its site does not show review totals or as much locally specific service information.”
- PassedFurnace Exchange
“Its Highland page describes repair, maintenance, and estimates, but provides less company-specific information about the team or response commitments.”
Question 3 of 6
“I need a new furnace or heat pump installed in Highland, Indiana. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstCollins Heating & Cooling
“It offers a free written furnace estimate and explains that recommendations are sized to the home.”
- #2POPA Heating & Cooling
“It offers free estimates on new or replacement installations and installs furnaces and other heating systems.”
- #3Modern Heating & Cooling
“It offers free estimates on furnace, AC, and heat pump installations for Highland homeowners.”
Considered and passed
- PassedSun & Shade Heating & Cooling
“It lists furnace replacement but its site does not state that installation estimates are free or provide a cost range.”
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in Highland, Indiana.”
Picked
- FirstCollins Heating & Cooling
“Its AC repair page says it can usually diagnose the problem on the same visit and includes Highland customer reports of same-day service.”
- #2Modern Heating & Cooling
“Its Highland page says it does its best to get out the same day and provides a real arrival window by phone.”
Considered and passed
- PassedPOPA Heating & Cooling
“It advertises 24-hour emergency response and cooling service but does not specify a same-day Highland arrival commitment.”
- PassedSun & Shade Heating & Cooling
“It lists AC repair and emergency service but does not state a local arrival window.”
Question 5 of 6
“I want my furnace serviced before winter in Highland, Indiana. Who can I book online?”
Picked
- FirstCollins Heating & Cooling
“Its Highland furnace maintenance page includes an appointment request form for a seasonal tune-up.”
- #2POPA Heating & Cooling
“It offers seasonal maintenance and links to a scheduling service from its site.”
- #3Modern Heating & Cooling
“It provides a web request form for maintenance and repair service in Highland.”
Considered and passed
- PassedSun & Shade Heating & Cooling
“It lists annual maintenance but its site provides a contact form and phone number rather than an appointment booking calendar.”
Question 6 of 6
“Which heating company in Highland, Indiana has upfront pricing, so I know the cost before they come?”
Picked
- FirstCollins Heating & Cooling
“Its site explicitly says customers receive and approve the repair price before work starts.”
- #2POPA Heating & Cooling
“Its about page states that technicians provide a firm upfront repair price after inspection.”
- #3Modern Heating & Cooling
“It advertises free, no-pressure estimates on installations and replacements.”
Considered and passed
- PassedSun & Shade Heating & Cooling
“Its site says it charges honest prices but does not explain whether repair prices are shown before work begins.”
Want to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report