Who an AI assistant picked for HVAC in Troy, IL

Who came up in Troy

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-10-01.

Company	Picked first	Picked
Embrich Plumbing, Heating & Air Conditioningembrichplumbing.com	4 of 6	6 of 6
Gili Heating & Coolinggiliheatingandcooling.com	2 of 6	4 of 6
Craig-Air Cooling & Heatingcraig-air.com	0 of 6	3 of 6

Question 1 of 6

First
Gili Heating & Cooling
“A customer testimonial says Gili fit in a no-start furnace call within a few hours on a Saturday.”
#2
Embrich Plumbing, Heating & Air Conditioning
“Embrich serves Troy, repairs furnaces, and advertises 24-hour emergency service.”

Passed
Craig-Air Cooling & Heating
“It offers furnace repair in Troy and emergency service, but I found no specific current availability or response-time claim.”

Question 2 of 6

First
Embrich Plumbing, Heating & Air Conditioning
“Embrich serves Troy, advertises 24-hour HVAC emergency service, and publishes a 4.9-star rating with more than 1,200 reviews.”
#2
Gili Heating & Cooling
“Gili identifies itself as family- and veteran-owned and shows local customer accounts of quick heating and cooling repairs.”
#3
Craig-Air Cooling & Heating
“Craig-Air is based in Troy, describes itself as family-owned, and has a service page specifically for Troy HVAC work.”

Passed
Illinois Cooling Experts LLC
“A local directory shows strong reviews, but I did not verify its own website and service details.”
Passed
Airco Service Co, Inc.
“A local directory lists the company and customer reviews, but I did not verify its own website and service details.”

Question 3 of 6

First
Embrich Plumbing, Heating & Air Conditioning
“Embrich describes furnace replacement in Troy and offers free estimates for most major work.”
#2
Craig-Air Cooling & Heating
“Craig-Air lists heating system upgrades and HVAC installations on its Troy service page.”
#3
Gili Heating & Cooling
“Gili is a local heating and cooling provider, though its public site has limited detail about installation options.”

Passed
Wolfson's Heating & Cooling
“It advertises furnace installation and Troy service, but its published hours are limited to weekdays and short Saturday hours.”

Question 4 of 6

First
Gili Heating & Cooling
“A customer testimonial describes an 8 p.m. AC repair, and the site lists 24/7 availability.”
#2
Embrich Plumbing, Heating & Air Conditioning
“Embrich serves Troy and advertises same-day appointments and 24-hour emergency service.”

Passed
Craig-Air Cooling & Heating
“It advertises 24-hour emergency service, but I found no specific same-day response evidence.”

Question 5 of 6

First
Embrich Plumbing, Heating & Air Conditioning
“Its Troy HVAC page describes furnace tune-ups and includes a Book Now option.”
#2
Craig-Air Cooling & Heating
“It offers seasonal maintenance for Troy homes and a service request form.”

Passed
Gili Heating & Cooling
“Its site provides contact details but I did not find an online booking option or a furnace tune-up page.”

Question 6 of 6

First
Embrich Plumbing, Heating & Air Conditioning
“Embrich says it presents options and prices before work begins and offers free estimates for most major work.”

Passed
Gili Heating & Cooling
“The site includes a customer comment about fair pricing but does not publish a pricing-before-arrival policy.”
Passed
Craig-Air Cooling & Heating
“Its Troy page mentions fair pricing but does not explain when customers receive a price.”

We run the questions your customers ask against your business every month and show you what the assistants saw.