What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“My furnace won't turn on. Who can fix it this week in St. Charles?”
“It has a St. Charles furnace repair page and says 24/7 emergency service is available.”
Picked #2
“I need a new furnace or heat pump installed in St. Charles. Who should I get quotes from, and roughly what will it cost?”
“It serves St. Charles for furnace work, though the page I read gives repair cost ranges rather than an installation quote.”
Picked #2
“My AC isn't working, can someone come out today? I'm in St. Charles”
“It serves St. Charles and advertises 24/7 emergency service.”
Picked #3
“Which heating company in St. Charles has upfront pricing, so I know the cost before they come?”
“Its furnace repair page provides a typical repair cost range while noting that costs depend on the issue.”
Passed
“I want my furnace serviced before winter in St. Charles. Who can I book online?”
“It serves St. Charles for furnace service, but online booking was not clear on the pages I read.”
Who it picked instead
The company the assistant picked most often in St. Charles.
McNally's Heating & Cooling
Picked first in 5 of 6, picked in 6 of 6 · 4.9 stars on Google from 2949 reviews
“It advertises 24/7 emergency service, a St. Charles office, online scheduling, and 4.9 stars from 2,949 Google reviews.”
What would change it
Where the assistant found the answer on another site and not on this one.
McNally's homepage has a prominent Schedule Your Appointment option; TDH has service and maintenance request forms, but the market answer did not identify online booking from the pages it read.
https://mcnallyhvac.com/TDH publishes typical furnace repair ranges of $300–$800, while McNally's advertises honest competitive pricing with no hidden costs and free replacement estimates; neither source provides a fixed installation price before assessment.
https://mcnallyhvac.com/services/heating/
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report