What the assistant said
Its own sentence for each question, verbatim.
Passed
“My furnace won't turn on. Who can fix it this week in Rockford, Illinois?”
“It advertises typically same-day service and 24-hour emergency dispatch, but its site gives less furnace-specific availability detail.”
Passed
“Who is the best heating and air company in Rockford, Illinois?”
“It has same-day service and emergency dispatch, but it is a broader plumbing and HVAC provider and offered fewer heating-specific details in the pages reviewed.”
Passed
“My AC isn't working, can someone come out today? I'm in Rockford, Illinois.”
“It says same-day HVAC service may be available, but does not publish an AC-specific same-day window.”
Passed
“Which heating company in Rockford, Illinois has upfront pricing, so I know the cost before they come?”
“Its site promotes free estimates, but does not state that repair prices are provided upfront before the visit.”
Who it picked instead
The company the assistant picked most often in Rockford.
Gilley's Heating & Air
Picked first in 6 of 6, picked in 6 of 6 · 4.6 stars on Google from 36 reviews
“Often same-day furnace repair for calls before 3 p.m., with emergency service during heating season and upfront pricing. Same-day AC repair is often available for calls before 2 p.m. during cooling season, with seasonal after-hours emergency response. Publishes furnace and heat-pump installation price ranges and offers written estimates after an in-home assessment. Describes online booking for furnace service and recommends annual maintenance before heating season. Identifies itself as family-owned, serving the Rockford area since 1985.”
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