What the assistant said
Its own sentence for each question, verbatim.
Passed
“My furnace won't turn on. Who can fix it this week in O'Fallon, Illinois?”
“It serves O’Fallon and says same-day service is offered whenever possible, but states weekday business hours on its city service page.”
Passed
“Who is the best heating and air company in O'Fallon, Illinois?”
“It offers broad residential HVAC coverage and online scheduling, but I found less first-party O’Fallon-specific company history than for the ranked choices.”
Passed
“I need a new furnace or heat pump installed in O'Fallon, Illinois. Who should I get quotes from, and roughly what will it cost?”
“It offers O’Fallon installation and a stated 10-year parts-and-labor warranty for qualifying systems, but I found no local installed cost range.”
Passed
“My AC isn't working, can someone come out today? I'm in O'Fallon, Illinois.”
“It provides O’Fallon AC repair and says same-day service is offered whenever possible, but its city page lists weekday business hours.”
Passed
“I want my furnace serviced before winter in O'Fallon, Illinois. Who can I book online?”
“It offers seasonal tune-ups and online appointment scheduling, but its reviewed pages do not display a furnace tune-up price.”
Passed
“Which heating company in O'Fallon, Illinois has upfront pricing, so I know the cost before they come?”
“It says it provides an upfront quote, but its O’Fallon pages do not display fixed service prices.”
Who it picked instead
The company the assistant picked most often in O'Fallon.
Heritage Heating & Cooling
Picked first in 4 of 6, picked in 6 of 6 · 5 stars on Google from 695 reviews
“The company says it is available around the clock for emergency furnace service and often schedules same-day visits when availability allows. Its O’Fallon AC page says it offers 24/7 emergency service and same-day appointments. It offers free estimates on new equipment and says repair options and pricing are discussed before work begins. Its site identifies it as family- and veteran-owned and serving O’Fallon since 2011.”
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