Who came up in New Lenox
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.
| Company | Picked first | Picked |
|---|---|---|
| Magtek Mechanical Heating & Coolingmagtekmechanical.com | 5 of 6 | 6 of 6 |
| J.D. HARPS, Inc.jdharps.com | 1 of 6 | 3 of 6 |
| S&S Mechanical Services Incssmechanical.co | 0 of 6 | 5 of 6 |
| RCM Heating & Coolingrcmheating.com | 0 of 6 | 3 of 6 |
| Update Heating and Cooling Servicesupdateheating.com | 0 of 6 | 1 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in New Lenox, Illinois?”
Picked
- FirstMagtek Mechanical Heating & Cooling
“Its furnace repair page describes diagnostics, stocked service vehicles, and 24/7 emergency repair.”
- #2S&S Mechanical Services Inc
“It serves New Lenox with furnace repair and lists 24/7 emergency service.”
- #3RCM Heating & Cooling
“It advertises same-day furnace appointments and extended evening and weekend hours for urgent repairs.”
Considered and passed
- PassedJ.D. HARPS, Inc.
“It serves New Lenox and describes prompt scheduling, but its page says to call or text during regular business hours rather than promising same-day or 24/7 service.”
- PassedNew Lenox Heating
“Its site says same-day service is available, but I couldn't read the site directly to verify more about its furnace repair offer.”
Question 2 of 6
“Who is the best heating and air company in New Lenox, Illinois?”
Picked
- FirstMagtek Mechanical Heating & Cooling
“Its site presents a broad service range, 24/7 emergency coverage, and a 4.9-star average with 580 Google reviews.”
- #2S&S Mechanical Services Inc
“It has a New Lenox location, says it has operated since 1981, and lists 24/7 emergency service.”
- #3J.D. HARPS, Inc.
“It serves New Lenox as a family-owned HVAC business and says it quotes repairs before work begins.”
Considered and passed
- PassedNew Lenox Heating
“It claims more than 30 years serving the area and same-day service, but I couldn't read its site directly to verify its broader service and review details.”
- PassedUpdate Heating and Cooling Services
“It offers a wide range of home services and flat-rate pricing, but the evidence I read was less HVAC-focused than Magtek's.”
Question 3 of 6
“I need a new furnace or heat pump installed in New Lenox, Illinois. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstMagtek Mechanical Heating & Cooling
“It offers furnace installation in New Lenox and says its technicians provide system-fit recommendations.”
- #2S&S Mechanical Services Inc
“It offers furnace installation and maintenance in New Lenox and invites homeowners to request an assessment and estimate.”
- #3J.D. HARPS, Inc.
“It offers furnace installation and replacement and says it provides a 10-year warranty on new furnace installations.”
Considered and passed
- PassedRCM Heating & Cooling
“It advertises financing and free estimates for new installations, but the pages I read gave less specific detail about its installation process than the three picks.”
- PassedNew Lenox Heating
“It advertises high-efficiency furnace replacement, but I couldn't read the site directly to verify equipment, warranty, or quote details.”
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in New Lenox, Illinois.”
Picked
- FirstMagtek Mechanical Heating & Cooling
“It serves New Lenox, advertises 24/7 emergency service, and offers AC repair.”
- #2S&S Mechanical Services Inc
“It provides New Lenox AC repair and lists 24/7 emergency service.”
- #3Update Heating and Cooling Services
“It says it offers same-day service for home repair appointments in Will County.”
Considered and passed
- PassedFirst Care Heating and Air LLC
“It serves New Lenox and describes emergency AC service, but I found less detail about 24/7 or same-day availability.”
- PassedNew Lenox Heating
“It advertises same-day service but I couldn't read the site directly to verify its AC repair and emergency details.”
Question 5 of 6
“I want my furnace serviced before winter in New Lenox, Illinois. Who can I book online?”
Picked
- FirstMagtek Mechanical Heating & Cooling
“Its appointment form lets customers select a date and time, and its site lists heating service and preventive maintenance.”
- #2S&S Mechanical Services Inc
“It offers heating maintenance and lets customers request service online.”
- #3RCM Heating & Cooling
“It provides an online appointment request and a service program intended to maintain heating systems.”
Considered and passed
- PassedJ.D. HARPS, Inc.
“It offers furnace service, but its pages direct customers to call or text for scheduling rather than showing an online booking option.”
Question 6 of 6
“Which heating company in New Lenox, Illinois has upfront pricing, so I know the cost before they come?”
Picked
- FirstJ.D. HARPS, Inc.
“It says it quotes the cost of a repair before touching tools and advertises no hidden fees.”
- #2RCM Heating & Cooling
“It says its in-home diagnostic is followed by an upfront fixed-price quote for the repair.”
- #3Magtek Mechanical Heating & Cooling
“Its heating repair page claims transparent pricing with no hidden fees, though it does not publish specific prices.”
Considered and passed
- PassedS&S Mechanical Services Inc
“It mentions transparent pricing models but doesn't explain a fixed-price diagnostic or provide example repair prices on the pages I read.”
- PassedUpdate Heating and Cooling Services
“It advertises flat-rate pricing, but its page doesn't clearly say whether the specific repair price is provided before the service visit.”
Want to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report