Who came up in Carbondale
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-10-01.
| Company | Picked first | Picked |
|---|---|---|
| Jacobs Air Conditioning & Heatingjacobsheat.com | 5 of 6 | 6 of 6 |
| Heartland Heating, Air, and Plumbingheartlandheatingandair.com | 1 of 6 | 5 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in Carbondale, Illinois?”
Picked
- FirstJacobs Air Conditioning & Heating
“Its site offers residential furnace repair in Carbondale and says it has served the area since 2000.”
- #2Heartland Heating, Air, and Plumbing
“It advertises 24/7 emergency furnace repair in Carbondale.”
Considered and passed
- PassedRussell Heating & Air, LLC
“Its Carbondale page says it serves the community, but the service description names Metropolis and surrounding areas, so I’d call to confirm Carbondale coverage.”
Question 2 of 6
“Who is the best heating and air company in Carbondale, Illinois?”
Picked
- FirstJacobs Air Conditioning & Heating
“It lists local heating and cooling services, service in Carbondale since 2000, and upfront furnace repair quotes.”
- #2Heartland Heating, Air, and Plumbing
“It offers residential heating repair in Carbondale and advertises 24/7 emergency service.”
Considered and passed
- PassedMowell's Heating & Cooling
“Its homepage lists installation, repair, and maintenance in Carbondale, but the pages I found offered less detail about emergency response and upfront pricing than Jacobs and Heartland.”
Question 3 of 6
“I need a new furnace or heat pump installed in Carbondale, Illinois. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstJacobs Air Conditioning & Heating
“It lists furnace and heat pump work in Carbondale and advertises financing options.”
- #2Heartland Heating, Air, and Plumbing
“It lists furnace and heat pump installation for the Carbondale area and provides an online bid request.”
Considered and passed
- No one else was considered.
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in Carbondale, Illinois.”
Picked
- FirstHeartland Heating, Air, and Plumbing
“It advertises 24/7 emergency HVAC repair and lists Carbondale in its service area.”
- #2Jacobs Air Conditioning & Heating
“It offers AC repair in Carbondale and describes its service as prompt, though it lists weekday office hours.”
Considered and passed
- No one else was considered.
Question 5 of 6
“I want my furnace serviced before winter in Carbondale, Illinois. Who can I book online?”
Picked
- FirstJacobs Air Conditioning & Heating
“It offers furnace maintenance and an online request-service option.”
- #2Heartland Heating, Air, and Plumbing
“Its Carbondale pages provide a schedule-a-repair option.”
Considered and passed
- No one else was considered.
Question 6 of 6
“Which heating company in Carbondale, Illinois has upfront pricing, so I know the cost before they come?”
Picked
- FirstJacobs Air Conditioning & Heating
“Its site explicitly says it provides upfront price quotes on furnace repair.”
Considered and passed
- PassedHeartland Heating, Air, and Plumbing
“The service and repair pages reviewed describe services and a membership discount, but I did not find a clear upfront pricing claim.”
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