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HVAC city tests · Illinois · one AI assistant's answers, September 2026

Who an AI assistant picked for HVAC in Bloomington, IL

Across the six questions, Masters Bros was picked 6 times and ranked first 3 times; Summers Plumbing Heating & Cooling was picked 6 times and ranked first 3 times.

Four assistants' answers for Bloomington

Who came up in Bloomington

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.

CompanyPicked firstPicked
Masters Brosmastersbros.com3 of 66 of 6
Summers Plumbing Heating & Coolingsummersphc.com3 of 66 of 6
Exalt Airexaltairhvac.com0 of 66 of 6

Question 1 of 6

“My furnace won't turn on. Who can fix it this week in Bloomington, Illinois?”

Picked

  1. First
    Masters Bros
    “Its site advertises 24/7 emergency heating repairs, and a customer review reports a furnace fixed within a couple of hours.”
  2. #2
    Summers Plumbing Heating & Cooling
    “It explicitly offers same-day furnace repair in Bloomington-Normal and 24/7 emergency availability.”
  3. #3
    Exalt Air
    “It advertises 24/7 emergency furnace service and lets customers book service online.”

Considered and passed

  • Passed
    D&R Plumbing, Heating & Air
    “It offers furnace repair and emergency service but does not make a same-day or 24/7 availability claim on the page I read.”
  • Passed
    AirTec Heating & Cooling
    “It lists 24-hour emergency service, but its site gives less detail about furnace repair response or booking.”

Question 2 of 6

“Who is the best heating and air company in Bloomington, Illinois?”

Picked

  1. First
    Masters Bros
    “It combines local service coverage, NATE-certified technicians, 24/7 emergency repairs, and a stated repair-before-replace policy.”
  2. #2
    Summers Plumbing Heating & Cooling
    “It documents decades in business, same-day local service, upfront pricing, and 24/7 emergency availability.”
  3. #3
    Exalt Air
    “It presents itself as locally owned and offers flat-rate pricing, financing, and online scheduling for residential HVAC work.”

Considered and passed

  • Passed
    D&R Plumbing, Heating & Air
    “Its service page covers residential heating and cooling, but provides fewer current response-time and booking details.”
  • Passed
    AirTec Heating & Cooling
    “It serves Bloomington with heating, cooling, and emergency service, but the pages I found provide limited detail on pricing and booking.”

Question 3 of 6

“I need a new furnace or heat pump installed in Bloomington, Illinois. Who should I get quotes from, and roughly what will it cost?”

Picked

  1. First
    Masters Bros
    “It offers furnace and heat-pump installation and says it can explain replacement options and financing.”
  2. #2
    Summers Plumbing Heating & Cooling
    “It offers furnace and heat-pump installation and invites customers to schedule an estimate online.”
  3. #3
    Exalt Air
    “It lists furnace and heat-pump installation, flat-rate pricing, and financing availability for its local service area.”

Considered and passed

  • Passed
    D&R Plumbing, Heating & Air
    “It offers furnace and heat-pump replacement but its service page provides no installation price range.”
  • Passed
    AirTec Heating & Cooling
    “It sells and maintains furnaces and heat pumps locally, but I found no price or online estimate details.”

Question 4 of 6

“My AC isn't working, can someone come out today? I'm in Bloomington, Illinois”

Picked

  1. First
    Summers Plumbing Heating & Cooling
    “It explicitly claims same-day cooling service in Bloomington-Normal and round-the-clock emergency availability.”
  2. #2
    Masters Bros
    “It offers 24/7 emergency cooling repairs and publishes a customer account of a technician arriving within 45 minutes.”
  3. #3
    Exalt Air
    “It offers emergency AC service in Bloomington-Normal with an online scheduling link.”

Considered and passed

  • Passed
    D&R Plumbing, Heating & Air
    “It offers AC repair and emergency service but makes no specific same-day claim on the service page.”
  • Passed
    AirTec Heating & Cooling
    “It lists 24-hour emergency service, but its site does not specify same-day AC dispatch.”

Question 5 of 6

“I want my furnace serviced before winter in Bloomington, Illinois. Who can I book online?”

Picked

  1. First
    Summers Plumbing Heating & Cooling
    “Its booking form lets customers request heating service or maintenance and specify a preferred appointment day and time.”
  2. #2
    Exalt Air
    “It lists furnace tune-ups and links directly to online scheduling.”
  3. #3
    Masters Bros
    “It advertises furnace tune-ups and provides an online service request form.”

Considered and passed

  • Passed
    AirTec Heating & Cooling
    “It offers annual HVAC maintenance but I did not find an online booking form.”
  • Passed
    D&R Plumbing, Heating & Air
    “It offers planned maintenance agreements, but its site asks customers to call to arrange a service visit.”

Question 6 of 6

“Which heating company in Bloomington, Illinois has upfront pricing, so I know the cost before they come?”

Picked

  1. First
    Summers Plumbing Heating & Cooling
    “Its local page explicitly promises upfront pricing and estimates for repair and replacement costs.”
  2. #2
    Exalt Air
    “It states that it uses flat-rate pricing without hourly rates or surprises.”
  3. #3
    Masters Bros
    “It says it aims for fair pricing and explains available replacement options, though it does not detail an upfront pricing policy.”

Considered and passed

  • Passed
    D&R Plumbing, Heating & Air
    “It claims competitive pricing but I found no clear upfront estimate or flat-rate pricing policy on the service page.”
  • Passed
    AirTec Heating & Cooling
    “The pages I found did not state upfront pricing or publish service prices.”

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