What the assistant said
Its own sentence for each question, verbatim.
Passed
“My furnace won't turn on. Who can fix it this week in Cedar Rapids, Iowa?”
“Its contact page advertises 24-hour emergency service, but asks customers needing immediate service to call and does not confirm a specific response window.”
Passed
“I need a new furnace or heat pump installed in Cedar Rapids, Iowa. Who should I get quotes from, and roughly what will it cost?”
“It offers furnace and heat-pump work, but the reviewed pages did not give as clear an installation quote path as Novak’s dedicated free-quote page.”
Passed
“My AC isn't working, can someone come out today? I'm in Cedar Rapids, Iowa.”
“It advertises 24-hour emergency service but directs immediate repair requests to its phone line, and no site page confirms same-day availability.”
Who it picked instead
The company the assistant picked most often in Cedar Rapids.
Novak Heating and Cooling
Picked first in 6 of 6, picked in 6 of 6 · 4.9 stars on Google from 1608 reviews
“The market answers cited a local service page, 24/7 emergency repair, transparent repair pricing, and a free installation quote path.”
What would change it
Where the assistant found the answer on another site and not on this one.
Novak gives a firm repair-cost breakdown before work; the LINS pages read mention fair prices but do not explain an upfront repair estimate policy.
https://www.novakheating.com/about-us/Novak's dedicated furnace installation page offers a free quote; LINS pages read did not present an equally direct furnace installation quote path.
https://www.novakheating.com/cedar-rapids-furnace-installation/
Pages the assistant read
What it opened on this company's own site before answering.
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