Who came up in Kapolei
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.
| Company | Picked first | Picked |
|---|---|---|
| Rutan Refrigeration & Air Conditioningrutanairconditioning.com | 5 of 6 | 6 of 6 |
| Fuse Service Hawaii Air Conditioningfusehi.com | 1 of 6 | 1 of 6 |
| Shobu’s Refrigeration & Air Conditioningshobusac.com | 0 of 6 | 5 of 6 |
| Craig’s Air Conditioning, Inc.craigsair.com | 0 of 6 | 4 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in Kapolei?”
Picked
- FirstRutan Refrigeration & Air Conditioning
“It lists residential AC repair and says it can schedule technicians after hours, with a Kapolei address.”
- #2Shobu’s Refrigeration & Air Conditioning
“Its Kapolei-based team offers residential split-system service and asks customers with urgent system problems to call.”
Considered and passed
- PassedFuse Service Hawaii Air Conditioning
“Its site gives a starting labor price for furnace repair but lists its address in Waipahu, and I could not verify a Kapolei-specific appointment.”
Question 2 of 6
“Who is the best heating and air company in Kapolei?”
Picked
- FirstRutan Refrigeration & Air Conditioning
“Its site covers residential AC installation, diagnostics, repair, and maintenance from a Kapolei office.”
- #2Craig’s Air Conditioning, Inc.
“It offers repair, maintenance, and installation, and identifies founder Craig Kojima as its owner with decades of hands-on HVAC experience.”
- #3Shobu’s Refrigeration & Air Conditioning
“It provides residential split-system service and installation and is based in Kapolei.”
Considered and passed
- PassedFuse Service Hawaii Air Conditioning
“It publishes residential prices and serves Kapolei, but its listed office is in Waipahu.”
Question 3 of 6
“I need a new furnace or heat pump installed in Kapolei. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstRutan Refrigeration & Air Conditioning
“Its residential page lists split-system installation and free estimates for new or replacement AC equipment.”
- #2Shobu’s Refrigeration & Air Conditioning
“It installs residential split systems and lets homeowners request an installation estimate by phone or email.”
- #3Craig’s Air Conditioning, Inc.
“Its Kapolei service page lists installation as one of its services.”
Considered and passed
- PassedFuse Service Hawaii Air Conditioning
“It lists repair prices and serves Kapolei, but I could not verify residential system-installation pricing there.”
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in Kapolei”
Picked
- FirstRutan Refrigeration & Air Conditioning
“It advertises residential AC repair with after-hours scheduling and has an office in Kapolei.”
- #2Shobu’s Refrigeration & Air Conditioning
“It offers existing customers 24/7 emergency support and says to call when a system is down.”
- #3Craig’s Air Conditioning, Inc.
“It lists AC repair and a service-request page, with weekday office hours in Kapolei.”
Considered and passed
- PassedFuse Service Hawaii Air Conditioning
“It serves Kapolei and publishes repair rates, but its posted hours are 8am to 6pm Monday through Saturday and it does not verify same-day service.”
Question 5 of 6
“I want my furnace serviced before winter in Kapolei. Who can I book online?”
Picked
- FirstRutan Refrigeration & Air Conditioning
“It lists preventive AC maintenance and explains the work included, including cleaning and a performance check.”
- #2Craig’s Air Conditioning, Inc.
“Its service page lists maintenance and provides a request channel for arranging service.”
- #3Shobu’s Refrigeration & Air Conditioning
“It lists residential split-system service and tells homeowners to email or call to request service.”
Considered and passed
- PassedFuse Service Hawaii Air Conditioning
“It lists Kapolei among its service areas, but I could not verify furnace tune-up details or online appointment booking.”
Question 6 of 6
“Which heating company in Kapolei has upfront pricing, so I know the cost before they come?”
Picked
- FirstFuse Service Hawaii Air Conditioning
“It publishes AC repair labor from $195, a $165 minimum labor fee when proceeding with repairs, and lists Kapolei in its service area.”
- #2Rutan Refrigeration & Air Conditioning
“It offers free estimates for replacement AC equipment, though I did not find posted repair rates.”
Considered and passed
- PassedCraig’s Air Conditioning, Inc.
“Its service and founder pages do not publish prices I could verify.”
- PassedShobu’s Refrigeration & Air Conditioning
“It explains that installation pricing is reviewed by a person before sending an estimate, but I found no public price list.”
Want to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report