What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“My furnace won't turn on. Who can fix it this week in West Haven, Connecticut?”
“Its West Haven furnace repair page says it has 24/7 emergency support and provides furnace diagnosis and repairs.”
Picked #2
“Who is the best heating and air company in West Haven, Connecticut?”
“It is located in West Haven and advertises residential furnace repair, installation, and emergency support.”
Picked #2
“I need a new furnace or heat pump installed in West Haven, Connecticut. Who should I get quotes from, and roughly what will it cost?”
“It lists furnace installation and replacement services and is based in West Haven.”
Picked #2
“My AC isn't working, can someone come out today? I'm in West Haven, Connecticut.”
“It provides AC repair and advertises 24/7 emergency support on its service pages.”
Picked #2
“I want my furnace serviced before winter in West Haven, Connecticut. Who can I book online?”
“Its website has a contact form and recommends annual furnace servicing, though no appointment calendar was evident.”
Passed
“Which heating company in West Haven, Connecticut has upfront pricing, so I know the cost before they come?”
“It offers a free quote request form, but the reviewed furnace page did not explicitly promise that diagnosis or pricing would be provided before work.”
Who it picked instead
The company the assistant picked most often in West Haven.
Air Specialties Air Conditioning & Heating
Picked first in 6 of 6, picked in 6 of 6 · 4.6 stars on Google from 274 reviews
“It documents 24/7 emergency service, transparent quotes before work, a long local history, and online service requests.”
What would change it
Where the assistant found the answer on another site and not on this one.
Air Specialties says it provides a transparent quote before work begins; CTS’s reviewed furnace and contact pages do not state that pricing is provided before work.
https://www.airspecialtiesac.com/west-haven/furnace-repair/Air Specialties offers a Request Service option and maintenance plans; CTS provides an inquiry form and phone contact, but no direct appointment calendar was evident.
https://www.airspecialtiesac.com/Air Specialties reports 274 Google reviews in the supplied market data; CTS has 80.
https://www.airspecialtiesac.com/west-haven/furnace-repair/
Pages the assistant read
What it opened on this company's own site before answering.
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