What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“My furnace won't turn on. Who can fix it this week in Southbury, Connecticut?”
“It serves Southbury and states that it can perform same-day service.”
Picked #2
“Who is the best heating and air company in Southbury, Connecticut?”
“It serves Southbury residential customers and says it has been in business since 1987.”
Picked #2
“I need a new furnace or heat pump installed in Southbury, Connecticut. Who should I get quotes from, and roughly what will it cost?”
“It offers furnace and heat-pump replacements and serves Southbury.”
Picked #2
“My AC isn't working, can someone come out today? I'm in Southbury, Connecticut.”
“It serves Southbury and states that it can perform same-day services.”
Passed
“I want my furnace serviced before winter in Southbury, Connecticut. Who can I book online?”
“It offers heating and cooling services in Southbury, but the contact page asks customers to call or use a form rather than select a booking time.”
Passed
“Which heating company in Southbury, Connecticut has upfront pricing, so I know the cost before they come?”
“It discloses a one-hour service call followed by hourly billing, but does not publish the actual rates.”
Who it picked instead
The company the assistant picked most often in Southbury.
A. E. Olsen Company, Inc. - Service America
Picked first in 5 of 6, picked in 5 of 6
“The company says it provides emergency service 24 hours a day, 7 days a week. Its history page says it is family owned and operated and was established in 1956. Its site lists installation, repair, and maintenance in Southbury, and heating equipment including gas and oil furnaces and heat pumps. Carrier's dealer profile identifies A. E. Olsen as a Southbury HVAC installer, repairer, and maintenance provider with NATE-certified technicians.”
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