Who came up in Santa Rosa
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.
| Company | Picked first | Picked |
|---|---|---|
| Stout's Heating & Air Conditioningstoutshvac.com | 4 of 6 | 6 of 6 |
| Action Plumbing, Heating & Airactionplumbingsr.com | 1 of 6 | 5 of 6 |
| Ongaro & Sonsongaroandsons.com | 1 of 6 | 5 of 6 |
| Valley Comfort Heating & Airvalleycomfortheatingandair.com | 0 of 6 | 1 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in Santa Rosa?”
Picked
- FirstStout's Heating & Air Conditioning
“Its Santa Rosa furnace page claims same-day repair, an average two-hour emergency response, and upfront estimates.”
- #2Ongaro & Sons
“It offers online furnace repair booking and says it provides written repair options and prices before work begins.”
Considered and passed
- PassedAction Plumbing, Heating & Air
“It claims 24/7 emergency response and same-day appointments, but the site did not give a furnace-specific emergency arrival estimate.”
- PassedValley Comfort Heating & Air
“It offers furnace repair in Santa Rosa and a 24/7 phone line, but lists weekday office hours and did not state same-day furnace response.”
Question 2 of 6
“Who is the best heating and air company in Santa Rosa?”
Picked
- FirstStout's Heating & Air Conditioning
“Its company site combines local family ownership since 1992 with same-day heating and AC service and residential HVAC coverage.”
- #2Ongaro & Sons
“Its furnace page lists local service, four generations of family ownership, Diamond Certified status, and a C-20 HVAC license.”
- #3Action Plumbing, Heating & Air
“It serves Santa Rosa with residential heating and cooling, 24/7 emergency response, and stated upfront pricing.”
Considered and passed
- PassedSimpson Sheet Metal Inc.
“Carrier’s dealer page confirms Santa Rosa furnace repair and online appointment requests, but I did not verify its own company pages during this search.”
- PassedAmerican Heating and Air LLC
“Its homepage describes a local veteran-owned North Bay HVAC business, but did not state same-day or emergency availability.”
Question 3 of 6
“I need a new furnace or heat pump installed in Santa Rosa. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstStout's Heating & Air Conditioning
“Its Santa Rosa heater page publishes a $3,500–$8,500 furnace installation range and describes the sizing and installation work included.”
- #2Ongaro & Sons
“It offers heat pump installation quotes and explains the main local cost drivers, including equipment, ductwork, electrical work, and permits.”
- #3Action Plumbing, Heating & Air
“It lists furnace and heat pump installation in its Santa Rosa heating services and offers free estimates, though it does not publish installation totals.”
Considered and passed
- PassedValley Comfort Heating & Air
“Its site offers furnace and heat pump installation and free estimates, but I did not find a published installation cost range.”
- PassedBlue Oak Heating & Cooling
“Its homepage describes residential HVAC installation and complimentary consultations, but I did not find Santa Rosa-specific cost information.”
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in Santa Rosa”
Picked
- FirstStout's Heating & Air Conditioning
“Its homepage explicitly says same-day AC repair is available throughout Santa Rosa and Sonoma County.”
- #2Action Plumbing, Heating & Air
“It lists AC repair and says same-day appointments are available, with a 24/7 emergency phone line.”
- #3Valley Comfort Heating & Air
“It offers AC repair in Santa Rosa and says it is available by phone 24/7, though the page does not promise same-day dispatch.”
Considered and passed
- PassedOngaro & Sons
“It offers Santa Rosa AC repair and online scheduling, but the pages I reviewed did not state same-day appointment availability.”
- PassedAmerican Heating and Air LLC
“Its site says it repairs cooling systems in the North Bay, but does not claim same-day or emergency availability.”
Question 5 of 6
“I want my furnace serviced before winter in Santa Rosa. Who can I book online?”
Picked
- FirstOngaro & Sons
“Its site has a schedule-service flow and a furnace tune-up offering, with maintenance plans and seasonal checkups.”
- #2Action Plumbing, Heating & Air
“It lists annual heating tune-ups and a request form, while asking customers to call for the fastest response.”
- #3Stout's Heating & Air Conditioning
“It offers furnace maintenance and an online contact form, though I did not verify a direct tune-up booking calendar.”
Considered and passed
- PassedValley Comfort Heating & Air
“It provides furnace maintenance in Santa Rosa but the pages I reviewed offered a consultation request form rather than online appointment booking.”
- PassedLarsen Energy Systems
“Its site offers HVAC maintenance and repair but directs customers to contact the company rather than book a service slot online.”
Question 6 of 6
“Which heating company in Santa Rosa has upfront pricing, so I know the cost before they come?”
Picked
- FirstAction Plumbing, Heating & Air
“It expressly says it provides upfront pricing and publishes furnace and heat pump tune-up prices.”
- #2Stout's Heating & Air Conditioning
“It says repairs are priced upfront and publishes local ranges for furnace repairs and installations.”
- #3Ongaro & Sons
“It says the customer receives the repair finding and written price before work begins, with flat-rate quotes.”
Considered and passed
- PassedValley Comfort Heating & Air
“Its site offers free estimates, but I did not find a stated upfront pricing policy or published service prices.”
- PassedAmerican Heating and Air LLC
“Its homepage describes responsive HVAC repairs but does not state an upfront pricing policy or publish prices.”
Want to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report