What the assistant said
Its own sentence for each question, verbatim.
Passed
“My furnace won't turn on. Who can fix it this week in Novato?”
“It offers furnace repair in Novato, but its page gives no specific same-day commitment for a furnace repair.”
Passed
“Who is the best heating and air company in Novato?”
“It offers a broad range of heating and cooling work locally, but I found less Novato-specific evidence about review volume and credentials than for the two picks.”
Passed
“I need a new furnace or heat pump installed in Novato. Who should I get quotes from, and roughly what will it cost?”
“It installs heat pumps and offers free quotes, but its pages did not provide an installed price range.”
Passed
“My AC isn't working, can someone come out today? I'm in Novato”
“It repairs AC systems in Novato, but its AC repair page does not state that a technician can come today.”
Passed
“I want my furnace serviced before winter in Novato. Who can I book online?”
“It offers furnace maintenance and an appointment request, but the service page directs customers to call to schedule.”
Passed
“Which heating company in Novato has upfront pricing, so I know the cost before they come?”
“Its about page says the company tells customers the job cost up front, but it does not list service prices before a visit.”
Who it picked instead
The company the assistant picked most often in Novato.
Ongaro & Sons
Picked first in 2 of 6, picked in 6 of 6 · 4.8 stars on Google from 2755 reviews
“It was selected in all six market answers, with Novato service pages, online booking, published review volume, and stated pricing before work begins.”
What would change it
Where the assistant found the answer on another site and not on this one.
Ongaro’s Novato furnace page offers online booking; Kelly’s scheduling page is a request form and its maintenance page directs customers to call.
https://ongaroandsons.com/heating-cooling/furnace/novato/Ongaro’s Novato page reports 2,755 Google reviews at 4.8 stars; Kelly’s homepage and service pages read did not prominently state its review count.
https://ongaroandsons.com/heating-cooling/novato/Kelly’s furnace-repair page describes fast diagnosis but does not promise same-day service; the market winner Aaero states that most no-heat calls are handled the same day.
https://www.aaeroheating.com/heating-repair-and-service
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report