What the assistant said
Its own sentence for each question, verbatim.
Picked #3
“Who is the best heating and air company in Mountain View, California?”
“It is based in Mountain View and describes residential furnace, heat pump, and air-conditioning repairs across major brands.”
Picked #2
“I need a new furnace or heat pump installed in Mountain View, California. Who should I get quotes from, and roughly what will it cost?”
“It offers residential HVAC installation and says it helps homeowners select equipment suited to their home’s needs.”
Picked #2
“I want my furnace serviced before winter in Mountain View, California. Who can I book online?”
“It offers preventative maintenance and lets customers schedule an appointment online.”
Passed
“My furnace won't turn on. Who can fix it this week in Mountain View, California?”
“Its residential repair page covers furnaces and heat pumps and offers online appointment requests, but it lists weekday business hours and does not promise same-day service.”
Passed
“My AC isn't working, can someone come out today? I'm in Mountain View, California.”
“It repairs residential air conditioners and offers appointment requests, but does not state same-day service on its repair page.”
Passed
“Which heating company in Mountain View, California, has upfront pricing, so I know the cost before they come?”
“It offers free quotes for installation, but the repair page does not list a service-call or repair price.”
Who it picked instead
The company the assistant picked most often in Mountain View.
Spark Appliance Repair
Picked first in 3 of 6, picked in 4 of 6 · 5 stars on Google from 167 reviews
“Its furnace page advertises same-day service, online booking, an $85 diagnostic fee waived with a repair, and says most repairs are completed on the same visit.”
What would change it
Where the assistant found the answer on another site and not on this one.
Spark advertises same-day furnace service and says most repairs are completed on the same visit; Monteros says it responds promptly but does not promise same-day service on its repair page.
https://www.sparkappliancerepair.com/services/furnaceSpark lists an $85 service and diagnostic fee, waived when the customer hires it for the repair; Monteros's reviewed repair and contact pages do not list a diagnostic or service-call price.
https://www.sparkappliancerepair.com/services/furnace
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report