What the assistant said
Its own sentence for each question, verbatim.
Picked #3
“Who is the best heating and air company in Kelowna?”
“Its site identifies Anthony Phillips as owner/operator and describes residential furnace, AC, and heat services.”
Picked #3
“I need a new furnace or heat pump installed in Kelowna. Who should I get quotes from, and roughly what will it cost?”
“Its site lists furnace installation and free estimates for heating and cooling work.”
Passed
“My furnace won't turn on. Who can fix it this week in Kelowna?”
“Its site says it handles emergency heating repairs but does not specify 24/7 availability or an arrival window.”
Passed
“My AC isn't working, can someone come out today? I'm in Kelowna”
“It says it handles emergency AC repairs, but does not state a same-day response or 24-hour availability on the reviewed page.”
Passed
“I want my furnace serviced before winter in Kelowna. Who can I book online?”
“It offers furnace maintenance, but its page directs customers to call.”
Who it picked instead
The company the assistant picked most often in Kelowna.
Comfort Tech Heating & Cooling
Picked first in 4 of 6, picked in 6 of 6 · 4.8 stars on Google from 524 reviews
“Its site showed family ownership, local service since 2005, emergency availability, a workmanship guarantee, and upfront repair quotes.”
What would change it
Where the assistant found the answer on another site and not on this one.
Comfort Tech’s market profile cites a written workmanship guarantee; the Phillips pages I read do not mention a workmanship guarantee.
https://www.comforttech.ca/Comfort Tech says it provides a clear repair quote before work starts; the Phillips pages I read do not describe when repair pricing is provided.
https://www.comforttech.ca/furnace-services-kelowna-bc/repair/
Pages the assistant read
What it opened on this company's own site before answering.
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