What the assistant said
Its own sentence for each question, verbatim.
Picked #3
“My furnace won't turn on. Who can fix it this week in Courtenay?”
“It provides residential furnace repairs and says 24/7 emergency service is available to customers in Courtenay and Campbell River.”
Picked #3
“My AC isn’t working, can someone come out today? I’m in Courtenay.”
“It repairs air conditioning and states that 24/7 emergency service is available to customers.”
Passed
“I need a new furnace or heat pump installed in Courtenay. Who should I get quotes from, and roughly what will it cost?”
“It offers furnace installation and free estimates, but the reviewed pages emphasize residential, industrial and commercial work across a wider territory.”
Passed
“I want my furnace serviced before winter in Courtenay. Who can I book online?”
“It offers furnace maintenance but the pages reviewed direct customers to contact the company rather than book through an online form.”
Passed
“Which heating company in Courtenay has upfront pricing, so I know the cost before they come?”
“It offers estimates, but the pages reviewed do not clearly state that repair pricing is disclosed before arrival or work.”
Who it picked instead
The company the assistant picked most often in Courtenay.
Westisle Heating & Cooling
Picked first in 5 of 6, picked in 6 of 6 · 4.8 stars on Google from 428 reviews
“Courtenay furnace service page offers repair, installation, maintenance, and 24/7 emergency response. Courtenay heat pump page says it responds to urgent AC problems and provides 24/7 emergency service. Its Courtenay site shows 4.9 stars from 300+ Google reviews; an external review listing reports 4.8 from 428 Google reviews. It states that customers receive a clear, detailed estimate before work begins, with no hidden fees.”
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