What the assistant said
Its own sentence for each question, verbatim.
Picked #3
“My furnace won't turn on. Who can fix it this week in Bentonville, Arkansas?”
“It serves Bentonville and lists repair of gas furnaces and other heating equipment.”
Picked #3
“Who is the best heating and air company in Bentonville, Arkansas?”
“It has served the area for more than 30 years and lists repair, installation, and preventative maintenance.”
Picked #2
“I need a new furnace or heat pump installed in Bentonville, Arkansas. Who should I get quotes from, and roughly what will it cost?”
“It serves Bentonville and says it installs full systems and repairs furnaces and heat pumps.”
Passed
“My AC isn't working, can someone come out today? I'm in Bentonville, Arkansas.”
“It asks customers to call for AC emergencies and says it will prioritize calls, but does not state same-day availability.”
Passed
“I want my furnace serviced before winter in Bentonville, Arkansas. Who can I book online?”
“It offers preventive maintenance but directs customers to call or submit a service request.”
Passed
“Which heating company in Bentonville, Arkansas has upfront pricing, so I know the cost before they come?”
“It emphasizes quality and customer satisfaction but does not state an upfront-pricing policy on the pages reviewed.”
Who it picked instead
The company the assistant picked most often in Bentonville.
One Hour Heating & Air Conditioning of NWA
Picked first in 3 of 6, picked in 6 of 6 · 4.9 stars on Google from 215 reviews
“It serves Bentonville, lists heating and cooling services, accepts online bookings, and advertises 24/7 emergency calls and pricing discussed before work begins.”
What would change it
Where the assistant found the answer on another site and not on this one.
One Hour advertises 24/7 emergency calls and online booking; Jim's site asks customers to call or submit a service request and does not state 24/7 availability.
https://www.onehourheatandair.com/nwa/One Hour says options and pricing are discussed before work begins; Jim's reviewed pages do not state that pricing policy.
https://www.onehourheatandair.com/nwa/Jim's says it will prioritize AC emergency calls but does not claim same-day service; One Hour lists 24/7 emergency service.
https://www.onehourheatandair.com/nwa/
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report