Who came up in Phenix City
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.
| Company | Picked first | Picked |
|---|---|---|
| Riley Heating & Air Conditioningrileycomfort.com | 3 of 6 | 5 of 6 |
| Ideal Choice Heating and Cooling, LLCidealchoiceheatingandcooling.com | 1 of 6 | 5 of 6 |
| My Affordable Airmyaffordableair.com | 1 of 6 | 3 of 6 |
| Underwood Heating & Air Conditioningunderwoodhvacpros.com | 1 of 6 | 3 of 6 |
| Hugh's Heating & Airhughsheatingandair.com | 0 of 6 | 1 of 6 |
| Tempstar Service Company, LLCtempstarhvac.com | 0 of 6 | 1 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in Phenix City, Alabama?”
Picked
- FirstUnderwood Heating & Air Conditioning
“Its furnace-repair page specifically offers same-day Phenix City service, 24/7 emergency no-heat dispatch, and upfront pricing.”
- #2Riley Heating & Air Conditioning
“It repairs furnaces and offers emergency service seven days a week across the Phenix City area.”
- #3Ideal Choice Heating and Cooling, LLC
“Its site says it is open 24/7 and provides HVAC repairs in Phenix City.”
Considered and passed
- PassedTempstar Service Company, LLC
“It offers heating repair and after-hours emergency calls, but does not give a specific same-day response claim for furnace service.”
- PassedHugh's Heating & Air
“It advertises 24-hour emergency service and unit repair, but its service page provides little furnace-specific detail.”
Question 2 of 6
“Who is the best heating and air company in Phenix City, Alabama?”
Picked
- FirstRiley Heating & Air Conditioning
“Its about page states service in eastern Alabama and western Georgia since 1971, and Carrier lists more than 1,600 Google reviews for the Phenix City location.”
- #2Ideal Choice Heating and Cooling, LLC
“It serves Phenix City with a broad menu of heating and cooling work and advertises 24/7 availability.”
- #3Hugh's Heating & Air
“It says it is family owned and operated since 1989, serves Phenix City, and offers 24-hour emergency service.”
Considered and passed
- PassedTempstar Service Company, LLC
“It has operated locally since 2006 and handles residential heating and air work, but I found less review and company-history evidence than for Riley.”
- PassedUnderwood Heating & Air Conditioning
“Its furnace page is unusually detailed about no-heat response and pricing, but I found less independent local review evidence than for Riley.”
Question 3 of 6
“I need a new furnace or heat pump installed in Phenix City, Alabama. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstRiley Heating & Air Conditioning
“It installs furnaces and heat pumps in the Phenix City area and says it provides written estimates.”
- #2My Affordable Air
“Its Phenix City furnace-installation page describes local installations, upfront pricing, and financing.”
- #3Ideal Choice Heating and Cooling, LLC
“It serves Phenix City and lists heating installation among its local services.”
Considered and passed
- PassedTempstar Service Company, LLC
“It installs heating systems and furnaces locally, but I found less installation-specific detail and no heat pump pricing guidance.”
- PassedHugh's Heating & Air
“It offers unit installation, but its site does not detail furnace or heat pump options or published pricing.”
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in Phenix City, Alabama.”
Picked
- FirstMy Affordable Air
“Its local service page says same-day service is available when schedules allow and serves Phenix City.”
- #2Underwood Heating & Air Conditioning
“It describes same-day service in Phenix City and 24/7 emergency dispatch for urgent HVAC problems.”
- #3Ideal Choice Heating and Cooling, LLC
“It advertises 24/7 availability and emergency HVAC repair in Phenix City.”
Considered and passed
- PassedRiley Heating & Air Conditioning
“It offers seven-day emergency service, but does not promise a same-day AC visit on the pages I read.”
- PassedHugh's Heating & Air
“It advertises 24-hour emergency service, but its site does not describe same-day AC scheduling.”
Question 5 of 6
“I want my furnace serviced before winter in Phenix City, Alabama. Who can I book online?”
Picked
- FirstIdeal Choice Heating and Cooling, LLC
“Its maintenance page covers furnace service and provides an online service-request form.”
- #2Riley Heating & Air Conditioning
“It offers heating maintenance and provides an appointment-booking link through Carrier.”
- #3Tempstar Service Company, LLC
“It handles heating service and has a Schedule Service link on its website.”
Considered and passed
- PassedHugh's Heating & Air
“It offers seasonal cleaning but only provides an appointment inquiry form, not a bookable time slot.”
- PassedMy Affordable Air
“It offers HVAC maintenance, but the page directs customers to call or submit a service request rather than pick a time.”
Question 6 of 6
“Which heating company in Phenix City, Alabama has upfront pricing, so I know the cost before they come?”
Picked
- FirstRiley Heating & Air Conditioning
“Its repair page publishes example diagnostic and repair prices and says exact pricing is provided before work begins.”
- #2Underwood Heating & Air Conditioning
“It says it diagnoses first and gives upfront pricing for customer approval before repairs.”
- #3My Affordable Air
“Its furnace-installation page promises upfront pricing, though I found no published repair price menu.”
Considered and passed
- PassedIdeal Choice Heating and Cooling, LLC
“It describes fair, upfront pricing but does not publish diagnostic or repair prices on the pages I read.”
- PassedTempstar Service Company, LLC
“It offers free estimates but does not publish service prices.”
Want to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report