Who it picked instead
The company the assistant picked most often in Derby.
The Boiler Service Company
Picked first in 4 of 6, picked in 4 of 6 · 4.9 stars on Google from 355 reviews
“The market answers highlighted its published repair and service prices, online booking, family-run description, Gas Safe and Worcester credentials, and review record.”
What would change it
Where the assistant found the answer on another site and not on this one.
The Boiler Service Company lists a standard gas boiler service at £83 including VAT; the Safe Heating Solutions pages read did not show a service price.
https://www.theboilerservicecompany.co.uk/services/boiler-service/The Boiler Service Company publishes repair labour rates of £83 for the first hour and £40.50 per half-hour after that, plus parts; the Safe Heating Solutions pages read did not show repair rates.
https://www.theboilerservicecompany.co.uk/services/boiler-repair/The Boiler Service Company offers online service booking with date and time selection; Safe Heating Solutions links to online booking, but the booking page timed out when opened, so the booking options could not be verified.
https://www.theboilerservicecompany.co.uk/services/boiler-service/
Pages the assistant read
What it opened on this company's own site before answering.
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