Who it picked instead
The company the assistant picked most often in Norwich.
Heatcare Norwich
Picked first in 4 of 6, picked in 5 of 6
“Its site makes a 24/7 availability claim and publishes boiler service, call-out and replacement starting prices.”
What would change it
Where the assistant found the answer on another site and not on this one.
Thermal says pricing is transparent but the service page read does not display an exact service or call-out price; Heatcare lists £80 gas boiler servicing and £70 for the first call-out hour.
https://heatcarenorwich.co.uk/gas-safety-and-heating-pricesThermal's homepage says emergency call-outs are available but the market winner's repair page gives its 24/7 availability prominently; Thermal's pages read do not specify 24/7 hours.
https://heatcarenorwich.co.uk/boiler-repair-norwich
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report