Who it picked instead
The company the assistant picked most often in Norwich.
Heatcare Norwich
Picked first in 4 of 6, picked in 5 of 6
“It claims 24/7 emergency availability and publishes service and call-out prices; Smart Heating's site offers no-charge quotes and call-outs but directs customers to arrange by phone.”
What would change it
Where the assistant found the answer on another site and not on this one.
The Smart Heating pages read do not clearly advertise general gas boiler servicing and repairs; the site specifically describes LPG boiler installation and ASHP servicing, repairs and maintenance. Heatcare explicitly presents Norwich boiler repair service.
https://heatcarenorwich.co.uk/boiler-repair-norwichSmart Heating gives phone contact and says no charge for quotes or call-outs but does not show service or call-out prices on the pages read; Heatcare publishes £70 first hour and £80 gas service.
https://heatcarenorwich.co.uk/gas-safety-and-heating-pricesThe Smart Heating homepage lists weekday hours and Saturday by appointment; Heatcare states it is available 24 hours, seven days a week.
https://heatcarenorwich.co.uk/boiler-repair-norwich
Pages the assistant read
What it opened on this company's own site before answering.
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