Who it picked instead
The company the assistant picked most often in Bloomington.
Masters Bros
Picked first in 3 of 6, picked in 6 of 6 · 4.9 stars on Google from 373 reviews
“It advertises 24/7 emergency service, NATE-certified technicians, and a repair-before-replace approach.”
What would change it
Where the assistant found the answer on another site and not on this one.
Masters Bros identifies its technicians as NATE-certified; I did not find a technician certification claim on the Hermes pages I read.
https://www.mastersbros.com/Masters Bros says it will try to repair before recommending replacement; I did not find a similar repair-before-replace policy on the Hermes pages I read.
https://www.mastersbros.com/The Hermes service request page says the company will respond within one business day, while Masters Bros advertises 24/7 emergency service; Hermes also advertises 24/7 service on its residential page.
https://www.mastersbros.com/
Pages the assistant read
What it opened on this company's own site before answering.
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