Who it picked instead
The company the assistant picked most often in Bloomington.
Masters Bros
Picked first in 3 of 6, picked in 6 of 6 · 4.9 stars on Google from 373 reviews
“The market answers cited its 24/7 emergency repairs, NATE-certified technicians, repair-before-replace approach, and customer accounts of fast service.”
What would change it
Where the assistant found the answer on another site and not on this one.
The market answers highlighted Masters Bros' NATE-certified technicians; the Custom Air pages read describe factory-trained technicians and Trane certification but do not mention NATE certification.
https://www.mastersbros.com/Masters Bros' homepage states a repair-before-replace policy; I did not find that specific commitment on the Custom Air pages read.
https://www.mastersbros.com/
Pages the assistant read
What it opened on this company's own site before answering.
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