Who it picked instead
The company the assistant picked most often in Spokane Valley.
KD Heating & Air Conditioning
Picked first in 5 of 6, picked in 5 of 6 · 5 stars on Google from 98 reviews
“The market answers favored its stated 24/7 live answering, no emergency surcharge, $129 diagnostic fee, and Spokane Valley coverage.”
What would change it
Where the assistant found the answer on another site and not on this one.
KD publishes a $129 repair diagnostic fee and says there is no emergency surcharge; Advanced Mechanical gives a general dispatch-plus-first-hour range and does not specify an after-hours surcharge on the pages read.
https://kd-heating.com/services/furnace-repair/KD's Spokane Valley page explicitly says a real person answers 24/7; Advanced Mechanical's pages say emergency response and an emergency line are available but do not specify live answering hours.
https://kd-heating.com/service-area/spokane-valley/
Pages the assistant read
What it opened on this company's own site before answering.
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