Who it picked instead
The company the assistant picked most often in Kirkland.
Black Lion Heating, Air Conditioning, & Electrical
Picked first in 5 of 6, picked in 6 of 6 · 4.5 stars on Google from 695 reviews
“Its Kirkland pages state same-day availability for many neighborhood calls, online booking, and a 4.5-star Google rating with substantially more reviews.”
What would change it
Where the assistant found the answer on another site and not on this one.
Black Lion says most calls in several Kirkland neighborhoods can get a technician the same day; Donso says same-day estimates, but its About page says it does not offer emergency service and its regular hours are Monday through Saturday, 8 a.m. to 6 p.m.
https://blacklionhvac.com/city/kirkland-wa/Black Lion has a direct Book Online link; Donso's contact page offers a message form with a preferred-date field and asks customers to call, without an online appointment calendar.
https://blacklionhvac.com/city/kirkland-wa/Black Lion reports 695 Google reviews; Donso has 50 in the supplied lead listing.
https://blacklionhvac.com/
Pages the assistant read
What it opened on this company's own site before answering.
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