Who it picked instead
The company the assistant picked most often in Richmond.
Woodfin - Your Home Team
Picked first in 5 of 6, picked in 6 of 6 · 4.9 stars on Google from 11558 reviews
“Woodfin offered the strongest combination of Richmond service history, broad HVAC work, online scheduling, and a large local review footprint.”
What would change it
Where the assistant found the answer on another site and not on this one.
Woodfin's market answer cited online scheduling; Excelsior's contact page has a JavaScript-dependent request form but no visible appointment calendar in the page text.
https://www.askwoodfin.com/Woodfin states that it has served Richmond since 1977 and reports more than 11,000 reviews; Excelsior's about page says it was founded in 2003 and its reviewed pages do not show a review total.
https://www.askwoodfin/heating/furnace-installation/
Pages the assistant read
What it opened on this company's own site before answering.
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