Who it picked instead
The company the assistant picked most often in Newport.
Gareth Williams Heating
Picked first in 3 of 6, picked in 4 of 6 · 5 stars on Google from 22 reviews
“It was selected for Newport boiler services, with published VAT-inclusive installation prices, upfront repair pricing and named Gas Safe engineers.”
What would change it
Where the assistant found the answer on another site and not on this one.
Gareth Williams Heating publishes Newport boiler installation packages from £2,499 to £3,299 including VAT and lists inclusions; the B-Tech pages I read do not show installation package prices.
https://garethwilliamsheating.co.uk/services/boiler-installationGareth Williams Heating says it agrees repair prices before work begins; the B-Tech pages I read do not describe repair pricing.
https://garethwilliamsheating.co.uk/services/boiler-repair
Pages the assistant read
What it opened on this company's own site before answering.
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