Who it picked instead
The company the assistant picked most often in Tyler.
ETR Air Conditioning & Heating
Picked first in 4 of 6, picked in 6 of 6 · 4.9 stars on Google from 1597 reviews
“ETR's Tyler page gives concrete details about same-day calls, emergency service, and furnace repair parts carried for first-visit fixes.”
What would change it
Where the assistant found the answer on another site and not on this one.
ETR's Tyler page specifies furnace and heat pump repair and describes parts carried for first-visit fixes; TDi's main pages emphasize AC service and the heating page I read lacks similarly detailed furnace turnaround claims.
https://www.etrhvac.com/service-area/etr-tyler-texas-location/ETR's home page displays a 4.9 rating from 1,584 Google reviews; TDi's home page describes a highly rated local team but does not show its Google review count.
https://www.etrhvac.com/
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