Who it picked instead
The company the assistant picked most often in Plano.
Samm's Heating and Air Conditioning
Picked first in 0 of 6, picked in 6 of 6 · 4.9 stars on Google from 1679 reviews
“It was named in all 6 answers, backed by same-day scheduling and weekend appointments on its homepage, upfront pricing and free estimates on its about page, and a lifetime workmanship warranty.”
What would change it
Where the assistant found the answer on another site and not on this one.
billyGO's Plano page says 'Served by billyGO: Dallas, 17430 Campbell Rd', and the furnace repair page is titled 'Furnace Repair in Dallas-Fort Worth, TX' and names Plano only in a list of cities. Samm's homepage says 'we've served homes and businesses in Plano since 2005' and Bacon gives a Plano address.
https://www.sammsheatingandair.com/The /schedule/ page has no readable text without JavaScript and the Schedule Online buttons point to a separate scheduler at billygo.schedule.online/login. An assistant reading the page sees no times or booking steps. Samm's contact page is a plain form with its fields in the HTML.
https://www.sammsheatingandair.com/contact-us/billyGO says flat-rate and upfront pricing but the furnace repair and Plano pages I read show no repair price or range; the only figures are $0 trip fee, a $99 or $199 after-hours fee and a $50 off promo.
https://www.sammsheatingandair.com/about-us/
Pages the assistant read
What it opened on this company's own site before answering.
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