Who it picked instead
The company the assistant picked most often in Charleston.
M&B Heating and Air
Picked first in 5 of 6, picked in 5 of 6 · 4.9 stars on Google from 678 reviews
“The market brief cites its 24/7 furnace service, quick responses, NATE-certified lead technicians, after-hours help, seasonal tune-ups, and long local history.”
What would change it
Where the assistant found the answer on another site and not on this one.
The market brief identifies M&B's history dating to 1964 and NATE-certified lead technicians as reasons for its best-company pick; the pages read did not show comparable technician certification details or a similar longevity claim for Smoak's (its site says 1972).
https://www.myattandbates.com/aboutThe brief cites a specific Cool Club fall tune-up and online maintenance scheduling claim for M&B; Smoak's pages read show Book Now but do not make the furnace seasonal scheduling flow clear.
https://www.myattandbates.com/services/heating/furnace-repair
Pages the assistant read
What it opened on this company's own site before answering.
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