Who it picked instead
The company the assistant picked most often in New Castle.
Wes's Heating & Cooling Inc.
Picked first in 6 of 6, picked in 6 of 6
“Its site describes around-the-clock heating repair, local furnace service and online booking, alongside its Carrier dealer status.”
What would change it
Where the assistant found the answer on another site and not on this one.
Wes's heating page explicitly says heating repair is available around the clock; Central's pages read advertise 24-hour emergency service but do not surface that specific claim on the New Castle service content.
https://www.wesheating.com/heatingWes's site has an online booking page with an installation-estimate appointment; Central's contact page offers a form and says to schedule online, but the specific booking flow and appointment types are not clear from the page read.
https://www.wesheating.com/contact-us
Pages the assistant read
What it opened on this company's own site before answering.
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