Who it picked instead
The company the assistant picked most often in Toronto.
Laird & Son Heating & Air Conditioning
Picked first in 3 of 6, picked in 6 of 6 · 4.8 stars on Google from 1046 reviews
“The market answers cited its Toronto furnace and heat-pump services, fourth-generation family ownership, emergency response and upfront pricing.”
What would change it
Where the assistant found the answer on another site and not on this one.
The market answers cited Laird & Son’s furnace-specific service and emergency coverage; Reliance has those too, but did not appear in the supplied market answer picks.
https://www.lairdandson.com/furnaces/
Pages the assistant read
What it opened on this company's own site before answering.
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