Who it picked instead
The company the assistant picked most often in Ottawa.
Francis Home Environment
Picked first in 5 of 6, picked in 6 of 6 · 4.9 stars on Google from 6904 reviews
“Its pages state 24/7 repair with no after-hours charge, same-day repairs, flat-rate upfront quotes and online booking, and it has 6,900+ Google reviews at 4.9.”
What would change it
Where the assistant found the answer on another site and not on this one.
Competitor states same-day repairs; the lead's homepage says 'a quick repair or a new system installed next day' and its repair and emergency pages give no same-day claim or response time ('as soon as we can').
https://www.francishome.ca/about/Competitor promises a flat-rate upfront quote and no after-hours premium; the lead's furnace repair page only says repairs in Ontario 'typically range anywhere from $500 to $1000+' and its pricing page shows a calculator that sits behind a quote form.
https://www.francishome.ca/cooling/ac-repair/Competitor has online Book Now buttons; the lead's Book Now page is a name, phone, email and service form with no date or time slot.
https://www.francishome.ca/maintenance-plans/
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report