Who it picked instead
The company the assistant picked most often in North Bay.
Rod's Heating
Picked first in 6 of 6, picked in 6 of 6 · 5 stars on Google from 94 reviews
“Its market profile showed furnace repair, a call-in emergency option, online service requests, and a displayed 5.0 rating with 94 reviews.”
What would change it
Where the assistant found the answer on another site and not on this one.
The market answer cited Rod's call-in emergency option; Harwood's current site says 24-hour emergency service but does not specify same-day arrival or a response window.
https://rodsheating.com/services/heating/furnaces/furnace-repair/Rod's homepage displays its Google rating and review count; Harwood's homepage and heating page do not show review figures.
https://rodsheating.com/Harwood's service request form says submitting does not confirm an appointment, while the market answer described Rod's Schedule Service request as a clear online request option.
https://rodsheating.com/
Pages the assistant read
What it opened on this company's own site before answering.
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