Who it picked instead
The company the assistant picked most often in North Las Vegas.
Legacy Heating, Cooling, Plumbing & Electrical
Picked first in 3 of 6, picked in 6 of 6 · 4.9 stars on Google from 3392 reviews
“Its site states same-day service, upfront flat-rate pricing, 24/7 availability, online scheduling and financing, and it has 3,392 Google reviews.”
What would change it
Where the assistant found the answer on another site and not on this one.
For the upfront pricing question the assistant chose Legacy. Orange Air publishes dozens of flat-rate repair prices (for example a single run capacitor at $220 and a flame sensor at $260), but the assistant did not surface it.
https://legacyac.com/Legacy says 'OPEN 24/7'. Orange Air's contact page lists Mon to Fri 7am to 7pm, Sat 8am to 5pm and Sunday closed, and says only 'we do our best to get out the same day' for emergencies.
https://legacyac.com/The homepage still carries template text from a fitness site ('Bags Performance offers outdoor group fitness sessions', 'Train consistently with unlimited access to all sessions') in the Why Choose Us and Clubb 33 sections, which weakens the page an assistant reads.
The homepage price list and the pricebook show different numbers for the same repairs, for example $420 after Contactor Replacement on the homepage against $240 for a single or double pole contactor in the pricebook, and $285 for a capacitor against $220 or $250.
Pages the assistant read
What it opened on this company's own site before answering.
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